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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

April 14, 2023

Very professional and great communication via text and calls. I was very satisfied with the service. More

by MICHAEL_SARRADET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Retanza Grier
Report | Print
Apr 16, 2023 -

Jim Ellis Chevrolet responded

Thank you, Michael, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

April 14, 2023

Sam opara! The best hands down the best car experience fast, knowledgeable, great time management More

by Mallyboo85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Report | Print
Apr 14, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that Sam had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

April 14, 2023

They did everything to make sure the car was taken care of and that I was up to date on the progress. More

by ANGELICA.MGODOYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Zane Cobb
Report | Print
Apr 16, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

April 14, 2023

The service advisor was not knowledgeable on my corvette she has not followed up with me on something’s I wanted to do More

by JOHNNIEGRAY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Patrick Bernard, Retanza Grier, Shanise Presley
Report | Print
Apr 16, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 13, 2023

Service at the dealership was great, didn't realize I needed to make an appointment, but service associate Brian Baker squeezed me into rotation and my car was ready within an hour. Mr. Baker made sure I More

by SSHOUSTON2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Report | Print
Apr 14, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

April 13, 2023

Amazing service got me in & out as always thank you so much Jim Ellis Chevrolet !! More

by JAYLANJ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Apr 14, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 12, 2023

The people are great, but the facilities aren't good. I only go for oil changes, otherwise i drive further to a nicer/newer shop to wait at More

by Chris Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
Report | Print
Apr 16, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 12, 2023

Excellent, helpful service! Purchased a used car by phone. They overnighted the paperwork for us to sign and delivered the car to me! More

by HEATHER ROLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Patrick Bernard, Clarence Williams
Report | Print
Apr 13, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

April 11, 2023

Brian was great and very communicative about my car. He was wonderful to work with. More

by KBROWN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Report | Print
Apr 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

April 11, 2023

Very good professional, kind and informative! ! My service rep was amazing . I was so glad I didn’t have to spend as much money as expected. He explained my warranty and everything! More

by raven7793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Apr 11, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

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