Jim Ellis Chevrolet

Service is very important to all people that good nice to notice at your store notice at your store More

I’m a regular customer. I bought my car here and I always have my service done here. I have had some issues the other times and including this one. The service was good for I bought my car here and I always have my service done here. I have had some issues the other times and including this one. The service was good for check in and after that my service representative got off for the day and I was left sitting there waiting for my car and another representative came and said it was ready, I paid my bill and she couldn’t find my car or keys then she was told it was in detail it will be a little longer. So I’m waiting and it gets close to closing and another representative finally asked what car was I waiting on. I told him it was being detailed. He went came back and said he couldn’t find my keys they thought the detail guy must’ve taken them. They kept looking and found them in the car it had not been detailed it was left there and no one told them that they had not detailed my car. The guys in detail had also gone home. I was left sitting there for over an hour and 30 minutes waiting on my car to come from detail and it wasn’t even being detailed. I was told someone was going to call me on Monday and give me some kind of insensitive for my inconvenience but I have yet to hear from them. I think I’m sorry for your inconvenience was not the right way to handle this matter. I feel I should get some type of compensation for my loss time and vehicle not being detailed. Thank you. Delores Chester More

Vladimir was extremely helpful and informative as well as knowledgeable about my car. The lot porter was nice enough to check my tire pressure gratis. Great experience knowledgeable about my car. The lot porter was nice enough to check my tire pressure gratis. Great experience More

No hassle MSRP auto purchase. Sell staff were pleasant, professional and easy to deal with. Sell staff were pleasant, professional and easy to deal with. More

Vlad is a good service advisor had a great experience here after not having the best experience at another area Chevy dealer. I will be now getting my company car serviced at Jim Ellis going forward! here after not having the best experience at another area Chevy dealer. I will be now getting my company car serviced at Jim Ellis going forward! More

Sam was very knowledgeable and precise. We got a great truck and deal. I am satisfied We got a great truck and deal. I am satisfied More

It was quick and easy. It was also affordable which I appreciated. They worked with me which I appreciated. It was also affordable which I appreciated. They worked with me which I appreciated. More

Great customer service. The contacted me as soon as the service was completed. Checked out process was easy The contacted me as soon as the service was completed. Checked out process was easy More

Excellent service people. A bit pricey but they did the job correctly. Tough to quibble with a service manager who has the same last name and was born in the same town in Ma A bit pricey but they did the job correctly. Tough to quibble with a service manager who has the same last name and was born in the same town in Maine as my Dad! More

They got me in and took care of my problems. They went over and beyond! They went over and beyond! More