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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

April 06, 2023

Took my truck in for a recall. Jim Ellis called and said that the truck needed 2 new front tires. They replaced the tires. They did not do an alignment truck pulls to the right and More

by GREG.HUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
Report | Print
Apr 10, 2023 -

Jim Ellis Chevrolet responded

We appreciate your business, Greg, and apologize for not providing you with a 5-star experience. If it's possible to discuss this matter in more detail, please feel free to contact us directly. Thank you again for your input, and we hope to hear from you soon. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 06, 2023

Excellent delivery experience . Mr Williams followed up and did everything he said he would. Great job including Michael delivering it to us. More

by lynnmrichardson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Adam Toms, Clarence Williams
Report | Print
Apr 07, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Clarence and the team were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

April 06, 2023

I’m really glad Evan called me when the car I’d been looking for appeared on the lot. I love it! More

by RSLATKIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Evan Hill
Report | Print
Apr 07, 2023 -

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

April 05, 2023

Lovely place to buy or lease a car or truck with a nice selection of pre-owned cars and trucks More

by Street
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Kalo Brantley, Ralph Sorrentino, David Cauthen, Patrick Bernard
Report | Print
Apr 05, 2023 -

Street responded

Yep

Apr 09, 2023 -

Jim Ellis Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

April 05, 2023

Not above mistakes, but they own it, and make it right. My first visit was a disaster. My return visit was successful. More

by tonydiaz1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I do not have his name. The gentleman who ushered my vehicle in and out was awesome , Retanza Grier
Report | Print
Apr 06, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

April 05, 2023

Ralph was so helpful and knowledgeable and helped me get the car of my dreams! More

by Kier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Ralph Sorrentino
Report | Print
Apr 06, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

April 05, 2023

A comforting and friendly dealership I was in and out and the service was great. More

by Nick hosey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom jones
Report | Print
Apr 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Nick, please let us know. Expect the Best! Service Manager Mr. David Theriault

April 05, 2023

I don't know who did it ! You made damaged Rim with test drove . Also, More

by nayoung60
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Evan Hill, Andre Thomas, Adam Toms
Report | Print
Apr 08, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if we can come up with something to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com to discuss your visit one-on-one.

April 05, 2023

So far so good but I don't see why I had to pay 224 dollars just to reset sunroof More

by WELLSJOSEPH44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas frasure
Report | Print
Apr 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your convenience. Expect the Best! Service Manager Mr. David Theriault

April 05, 2023

Personal service and friendly. Was able to schedule exactly when it was convenient for me, and on pretty short notice. More

by Sherry P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Vladimir Kochubey
Report | Print
Apr 06, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

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