Jim Ellis Chevrolet of Atlanta - Service Center

I wasn’t greeted immediately when I arrived and the car bay was so congested with vehicles they had to pull cars out so that I could pull in. Once I was in the service area Jarred greeted me and got my app bay was so congested with vehicles they had to pull cars out so that I could pull in. Once I was in the service area Jarred greeted me and got my appointment going. If this was my first time visiting this dealership it wouldn’t have been a good first impression. More

Amazing service at Jim Ellis The sales rep Kyle was very helpful and professional I would definitely recommend very helpful and professional I would definitely recommend More

Slow customer service. Had to hunt down someone to complete the job. I would be still be waiting if I hadn’t ask Had to hunt down someone to complete the job. I would be still be waiting if I hadn’t ask More

Chris stayed connected and quickly resolved the vehicle's issue. He was extremely efficient and ensured that I was back on the road promptly.' issue. He was extremely efficient and ensured that I was back on the road promptly.' More

Luis was so helpful, informative, and patient. He coordinated to make sure my tire got changed efficiently and matched the brand of my current tires while being responsive through text. He really He coordinated to make sure my tire got changed efficiently and matched the brand of my current tires while being responsive through text. He really enhanced my experience. More

I drive an EV. I understand that a dealership have 1 or 2 EV techs. They were able to fit me in within a week. I understand that a dealership have 1 or 2 EV techs. They were able to fit me in within a week. More

You have to leave your Corvette there for extended periods of time to do even simple work because the Corvette mechanics are very popular in the community so I see that as a downside because I have a periods of time to do even simple work because the Corvette mechanics are very popular in the community so I see that as a downside because I have a daily driver, but they always seem honest and fair in their assessments and it's nice to pick up a clean car More

Treated poorly with no communication at all. Also thought I was overcharged. Thinking of using a different dealership Also thought I was overcharged. Thinking of using a different dealership More

Worst customer service experience I've had since moving to GA. I had a service contract with Zurich and told that I couldn't use it. Yall made me sit in a waiting room for almost 3 hours and charged me $14 to GA. I had a service contract with Zurich and told that I couldn't use it. Yall made me sit in a waiting room for almost 3 hours and charged me $148.50 for an oil change. Your place is a joke. And the cashier lady? She needs to be fired as well for being rude and disrespectful when asked "what do I need to pay for?" And she responds with "idk, but you had service done, go talk to your Advisor" More

The repair seems to be successful and was done under warranty with no pushback. Unfortunately it took a week for the EV tech to look at it. warranty with no pushback. Unfortunately it took a week for the EV tech to look at it. More