Jim Ellis Ford Sandy Springs

I came here and received quick fast service i was out of here in a short amount of time for the pruchase. here in a short amount of time for the pruchase. More

Came in today to turn my lease in and didn't think we would end up purchasing a car- but we did! Such an easy transaction and a wonderful car- Emmanuel was great to work with. He was informative, kind an would end up purchasing a car- but we did! Such an easy transaction and a wonderful car- Emmanuel was great to work with. He was informative, kind and never pushy. We also worked with Shaun and he was very helpful as well. I would highly recommend Jim Ellis Ford and Emmanuel! More

It was an absolute pleasure to work with Emmanuel at Jim Ellis Ford. He got us in a great pre-owned vehicle, with no pressure and a smooth experience. Ellis Ford. He got us in a great pre-owned vehicle, with no pressure and a smooth experience. More

Emmanuel and the entire Jim Ellis team were fantastic. The deal was quick and easy and so much less painful than the usual dealership experience. The deal was quick and easy and so much less painful than the usual dealership experience. More

I had a very positive experience with Veronica as my salesperson. She was welcoming immediately upon my arrival. She exhibited a positive energy that facilitated a smooth process of reviewing the vehicl salesperson. She was welcoming immediately upon my arrival. She exhibited a positive energy that facilitated a smooth process of reviewing the vehicle. There was no sense of urgency imposed during the examination of the car's details and the test drive. She maintained communication with me both before and after my appointment to keep me informed regarding the vehicle. I had experienced a car accident resulting in my vehicle being totaled, and upon informing Veronica of the situation, she and Shaun assisted me with the vehicle's pricing, which enabled me to acquire a new car when I needed to do so. I am very satisfied with the process and appreciative of their attentiveness to customers in times of need. Veronica also offered to transport me to the rental car location so that I could depart with my new vehicle from there. I recommend scheduling an appointment with Veronica, particularly if it is your first time in a dealership. More

Second vehicle purchased here through Armen and another fantastic buying experience. Very professional, great follow up, a total class act. Great Job Jim Ellis Ford! fantastic buying experience. Very professional, great follow up, a total class act. Great Job Jim Ellis Ford! More

Though my own restrictions on price kept me from making a purchase, Louis was nothing but excellent to deal with. From the test drive to negotiations, Louis was transparent, friendly, and understanding. If purchase, Louis was nothing but excellent to deal with. From the test drive to negotiations, Louis was transparent, friendly, and understanding. If you visit Jim Ellis Ford, makes sure he's the salesperson you deal with. More

I recently purchased a vehicle, and while my overall experience with the dealership was mixed, I want to highlight the outstanding service I received from my salesperson, Veronica. During the sales proc experience with the dealership was mixed, I want to highlight the outstanding service I received from my salesperson, Veronica. During the sales process, she was professional, patient, and attentive, showing me all my options and going out of her way to make sure I was comfortable with my purchase. Where her service truly stood out was after the sale when she stepped in as a liaison between me and the financing department. Unfortunately, my interaction with the financing team was far from professional, and I was extremely dissatisfied with how a particular situation was handled. Despite this, Veronica was diligent in obtaining the basic information I needed, keeping me informed, and ensuring I felt at ease during a frustrating process. Her professionalism, persistence, and genuine care for the customer experience made all the difference, and I truly appreciate her efforts. While I can’t say the same for other parts of the dealership, Veronica is an asset to the team. More

The experience was efficient and clean! We came in twice to test drive the Mach e and had a great time with Emmanuel who was very knowledgeable about the car, and owns one himself! We came in twice to test drive the Mach e and had a great time with Emmanuel who was very knowledgeable about the car, and owns one himself! More