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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.7
395 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 395 reviews

February 15, 2023

Excellent facility. Very personable and competent staff. Work that needed to be done was explained and performed perfectly More

by Jim.v.eaton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Wusi, Sharon Batte, Giovanni Montes, Farrah Nawar, Joe Osorio
November 17, 2022

Everyone at the dealership was very pleasure to work with. Tommy Hazlett was an excellent salesman. Lauren Whitcraft was a great finance person. More

by willie1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tommy Hazlett, Lauren Whitcraft.
May 31, 2022

Overall a great experience. Robert V was fabulous. He was responsive to my questions and even did a virtual video walk around with the vehicle, especially since the vehicle wa More

by cdavison
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert V, Kevin Jeffries
May 17, 2022

Hands down, the worst customer experience I've ever had with any business. Their dreadful communication and complete disrespect for my time has ensured I will never use this dealership ever again. My exper More

by kemptonjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Martin
May 16, 2022

Experience was good only issue was a mechanical one that wasn’t listed in the posting in regards to sunroof not being able to close. It was explained due to the year of the vehicle it was something they wou More

by Jamesshaw30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Montes
May 01, 2022

Jason Lenoir was excellent as my service advisor on my recent April 2022 service visit. Personable, Knowledgeable, and professional. Five stars is not enough, Keep up the great work! More

by Braidslady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lenoir
April 20, 2022

The staff at the dealership is wonderful! ! Gio and John were awesome during the process of getting me into a vehicle!! More

by ldjwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Montes
April 19, 2022

Bought a brand new $70k vehicle from them which wasn’t a bad experience. Vehicle has a mandatory recall and they are requiring I leave it with them for 5 business days to fix with no loaner. Who can do that More

by Amarshall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Employee
March 06, 2022

Bought a used Ford Fusion. Had trouble with emissions. Needs a catalytic converter and I’m stuck with it. They are not helping mecwith this. More

by dilberg71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick
March 02, 2022

Gio at Jim Ellis Ford Sandy Springs provided me with the best service. He took the time to teach me all the new technology in my new Bronco Sport before I drove off the lot. He also checked on me days after More

by gil0264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Montes
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