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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
812 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 812 reviews

July 15, 2024

They were very helpful and made the online car purchase process very easy and quick. I had my car the same day as the paperwork was signed! They were very responsive and kept me informed of the process the More

by kamimart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 11, 2024

Louis made the car buying experience stress free. He’s a great communicator and pleasant to deal with. More

by wagnerjohnd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 11, 2024

Very friendly and intuitive. Helped me understand what I was able to get and why. Love being informed and helped through processes like this, and there isnt many salesmen like th More

by Heatherborkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 09, 2024

He was so helpful, kind and you could tell her really cares about his customers! Would 10/10 recommend Louis!! More

by Holly Harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello Holly, thank you for your kind words! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 09, 2024

Jay Wiggins is GREAT! Open and will do his best to work with you WITHOUT pushing. A truly wonderful experience. More

by Phab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 09, 2024

Louis was great to work with! He communicated well and had everything ready to go, when we arrived! I would definitely come back and use him again. More

by SL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

July 05, 2024

Louis was prepared, helpful and knowledgeable. The dealership was clean, well stocked and priced nicely. The financing was quick and easy. Andre, the finance director, was professional, thorough a More

by Cogfreedom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Jim Ellis Ford Sandy Springs, we value our customers and we look forward to seeing you on your next visit. Take care!

July 03, 2024

Ford is absolutely the worst. I will never buy another Ford again! Earlier this month, I took my car in for a transmission malfunction. They supposedly fixed the problem and charg More

by JM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jyair Means
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Burger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello Justina, We apologize for your recent experience at our dealership. If you would like to discuss in further detail please contact the VP of Domestic Brands at (770) 234-8149.

June 30, 2024

We had a great experience at the Jim Ellis Dealership. Louis was amazing! Very respectful and conscientious about our needs. We definitely would recommend buying from this location. More

by nancy
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 29, 2024

Outstanding sales experience with Jay Wiggins at Jim Ellis Ford. Answered all my questions and made it easy. More

by jmart459
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

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