Jim Ellis Ford Sandy Springs

We had a very positive experience at Jim Ellis Ford. Our salesman Louis is a real professional and a pleasure to work with. My wife and I went to two other dealerships to make sure we were happy with ou Our salesman Louis is a real professional and a pleasure to work with. My wife and I went to two other dealerships to make sure we were happy with our choice and the deal we were getting, and unfortunately the experience at those other dealerships was quite bad. When its time for to buy another car we’ll be happy to go back to Jim Ellis Ford. More

The service was amazing at this dealership. Denis was an awesome at helping me both choose the car as well as making it a realistic option for me! Everyone was very very helpful and I have noth Denis was an awesome at helping me both choose the car as well as making it a realistic option for me! Everyone was very very helpful and I have nothing negative to say! More

Jalen was very helpful, very patient and explained everything in detail and let me take my time looking at the vehicle, all in all great experience! everything in detail and let me take my time looking at the vehicle, all in all great experience! More

My boy Emmanuel help me out today and did great job made me feel comfortable me feel comfortable More

Louis is a pro! I visited several dealerships and his service, expertise and professionalism were light years beyond anyone else’s. He made an intimidating, high sta I visited several dealerships and his service, expertise and professionalism were light years beyond anyone else’s. He made an intimidating, high stakes purchase feel stress free and seamless. Unlike salespeople at other dealerships, he talked to both my husband and me, not just my husband. I would recommend working with Louis to anyone interested in a Ford - or even just exploring their options. Thank you, Louis! More

I’ve purchased a lot of vehicles over the years but she has been by far the best sales person I’ve ever had and I would recommend her to everyone has been by far the best sales person I’ve ever had and I would recommend her to everyone More

Repair took one month and one day. Service Advisor never took initiative to inform me and never returned voice mails on his direct line. After three weeks, contacted Service Manager Service Advisor never took initiative to inform me and never returned voice mails on his direct line. After three weeks, contacted Service Manager, who did not return call for week, until I requested a meeting with the General Manager. About a week after getting car back,Tire Pressure Monitoring System, one of the repair items, not working again. Worst dealer ever. More

Jalen Alexander was amazing and the staff took care of everything. Great place to shop for a new vehicle everything. Great place to shop for a new vehicle More

Purchased a new truck today and the experience was great. Emmanuel was ready for us when we arrived, helped us with the vehicle, and got us squared away. Andre was the man and made the finance process painle Emmanuel was ready for us when we arrived, helped us with the vehicle, and got us squared away. Andre was the man and made the finance process painless and quick. Thanks both for such a smooth and professional experience. More

Today , I walked into the Jim Ellis dealership with a pessimistic outlook. However, I walked out of the dealership a happy customer. Jay Wiggins, my Sales Associate, was very polite & relatable. He expla pessimistic outlook. However, I walked out of the dealership a happy customer. Jay Wiggins, my Sales Associate, was very polite & relatable. He explained the process in detail and worked with me until we came to an agreement. Overall, I had a great experience at Jim Ellis Ford. More