Jim Ellis Ford Sandy Springs

David Attal took my '99 Mercury under his wing and handled the necessary repairs with professionalism and in a timely manner. I had never used Jim Ellis for repairs before, but I will be going back to handled the necessary repairs with professionalism and in a timely manner. I had never used Jim Ellis for repairs before, but I will be going back to the Trowbridge/Roswell facility in the future when in need. I have a long history of relationship with this facility through having bought a few Lincolns from the Frank Jackson dealership here. In fact, a service manager from those days, Ralph Tucci, recommended I go there. I came to Jim Ellis last week after his recommendation!! More

He worked hard at getting this deal done excellent service. and very courteous love the commitment service. and very courteous love the commitment More

Evrryone there was polite and helpful, not pushy, but considerate of my time and preference considerate of my time and preference More

Buying a car from Tyon was a great experience. He’s friendly, genuine, professional and easy to deal with. I would absolutely recommend Tyon to anyone who is looking for a new car. He’s friendly, genuine, professional and easy to deal with. I would absolutely recommend Tyon to anyone who is looking for a new car. More

Robert was very helpful and pleasant to work with throughout the process of ordering and picking up our new hybrid maverick truck. throughout the process of ordering and picking up our new hybrid maverick truck. More

Very diligent and accommodating of the client they are working with/for. Alex was very professional and courteous. working with/for. Alex was very professional and courteous. More

Jim Ellis Ford in Sandy Springs (Georgia) provided top-notch service in the buying process. Everyone was very professional and courteous. I found the exact vehicle I was looking for at a great price. top-notch service in the buying process. Everyone was very professional and courteous. I found the exact vehicle I was looking for at a great price. In fact, the online price was lowered during the purchasing process, and the reduced price was lowered on the spot! I feel that I got a great deal on a great vehicle and with great service. There was a minor xxxx-up in getting the rebate documentation for the Clean Vehicle tax rebate program, but the VP of the Ford Division at Jim Ellis got involved to ensure that everything was taken care of properly. I really appreciate Jim Ellis Ford in Sandy Springs going the extra mile to ensure 100% customer satisfaction in all areas, from sales to finance and follow-up. Thanks! More

Expect all smiles and friendliness during the transaction. Once the deal is closed, if any issues arise, expect no effort from Kevin Jeffries in resolving the problem. He avoids your calls, prom transaction. Once the deal is closed, if any issues arise, expect no effort from Kevin Jeffries in resolving the problem. He avoids your calls, promises to call you back but never does, is condescending and unprofessional. Will discourage anyone from ever doing business with this dealership. More

Service / Customer service is very important to me, and Jim Ellis Ford Sandy Springs checked all of the boxes. One of the best buying experiences I've ever had. Jim Ellis Ford Sandy Springs checked all of the boxes. One of the best buying experiences I've ever had. More