66 Reviews of Jim Ellis Hyundai - Service Center
TOP TO BOTTOM I HAVE BEEN A CUSTOMER FOR 3 PLUS YEARS, FROM MAKING AN APPOINTMENT WITH CHARLIE TO ANY OF THE SERVICE WRITERS THE SERVICE IS EXCELLENT. WHEN YOU ARRI I HAVE BEEN A CUSTOMER FOR 3 PLUS YEARS, FROM MAKING AN APPOINTMENT WITH CHARLIE TO ANY OF THE SERVICE WRITERS THE SERVICE IS EXCELLENT. WHEN YOU ARRIVE AND CHARLIE GREETS YOU LIKE YOU ARE A FRIEND AND MAKES SURE YOU ARE TAKEN CARE OF AS QUICKLY AS POSSIBLE. THE SERVICE PROVIDED BY THE MECHANICS IS ALSO OUTSTANDING!!!!! More
The best service anywhere I always receive great service when I take my Hyundai in for service. This is my second Hyundai I have owned, both purchased from Jim Ellis Hyundai. I always receive great service when I take my Hyundai in for service. This is my second Hyundai I have owned, both purchased from Jim Ellis Hyundai. I'm a repeat customer, 'nuff said. More
Awesome Customer Service I found our first hand today that it does not matter what service advisor you have -- you always get Awesome customer service. My normal guy was not i I found our first hand today that it does not matter what service advisor you have -- you always get Awesome customer service. My normal guy was not in and I used Charlie and she was 100% on the money -- explained everything and made sure I was well informed! More
A pleasure to buy from Both the purchasing of our 2015 Sonata as well as the servicing of our 2013 Sonata was easy and pleasurable. The staff is eager to please and committ Both the purchasing of our 2015 Sonata as well as the servicing of our 2013 Sonata was easy and pleasurable. The staff is eager to please and committed to excellence. More
"Service You Can Trust" I began my service experience with Jim Ellis Hyundai over two years ago with my 1998 Hyundai Elantra. The first time I came the entire service team sh I began my service experience with Jim Ellis Hyundai over two years ago with my 1998 Hyundai Elantra. The first time I came the entire service team showed a heartfelt welcome. I knew it was time to purchase another vehicle, but I didn't want another monthly bill right now. Mike and Bruce knew it was time for me to purchase a new car. However, they never influenced or coerce me to buy a new car. They wanted me to make-up my own mind. Finally, in late October, 2014 Bruce took me in the repair area and educated me about the condition of my car. After hearing his expert advice, I knew I had no other choice, but to buy a new car. Bruce introduced me to "D" Hickson. He helped me pick out a 2013 pre-owned vehicle with very low mileage with full warranty. Mark worked out a monthly payment plan that would fit my monthly budget. As a single female they all made me feel this is the type of service you can trust. I am pleased with my car. I had my first oil change March 03. Of course, as always, I received a warm-friendly greeting from Charlie. Even though I did not make an appointment, Bruce….after finishing up with another client, came to my rescue to make sure I got quality service that they always give. More
Consistantly excellent This is my fourth Hyundai from Jim Ellis. Most recently, I have worked with Charlie Pate and Callie Twilley as my service advisor. It is easy to be an This is my fourth Hyundai from Jim Ellis. Most recently, I have worked with Charlie Pate and Callie Twilley as my service advisor. It is easy to be an excellent service team from time to time, but it is the consistent excellence from each and every service advisor at Jim Ellis that keeps me coming back. More
A very pleasant and positive experience Sharieff and Charlie are two of the most wonderful employees on your staff. They are both extremely professional, courteous, and went beyond anything Sharieff and Charlie are two of the most wonderful employees on your staff. They are both extremely professional, courteous, and went beyond anything I ever expected. We need more good people in this world like Sharieff and Charlie. Please take good care of them! More
The BEST customer service I have experienced in a long time. I have been to this dealership a couple times to get my car serviced and have had impeccable customer service each time! Charlie Pate, specifically, i I have been to this dealership a couple times to get my car serviced and have had impeccable customer service each time! Charlie Pate, specifically, is the best ever! She is very personable and knows her stuff! She makes sure she follows up on the work done to my vehicle and ensures my happiness. I wouldn't take my car anywhere else. Heather More
Awesome I had my brakes done here recently. The price was very reasonable compared to other dealerships and the service didn't take a long time at all. Great I had my brakes done here recently. The price was very reasonable compared to other dealerships and the service didn't take a long time at all. Great service and great people. Will definitely be back when I need more work! More
Above and beyond I have been to many dealerships but Jim Ellis Hyundai sets the standard. I recommend them for service and sales. They are patient with no pressure. I have been to many dealerships but Jim Ellis Hyundai sets the standard. I recommend them for service and sales. They are patient with no pressure. More