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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

March 26, 2025

Cailyn Quinn was our assistant. She was amazing!! She was very kind, knowledgeable, and communicative. We drove 30 extra minutes to go to this location based on the service. More

by Cako20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Quinn
Mar 28, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2025

Service was great ! Everyone that helped me and my son that day was very helpful to us ! I will recommend Kia to my family and friends More

by Taniajaime
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Spaulding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Taniajaime! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2025

Madison was wonderful! Our tech advisor was as well! We’ve had great experiences at this dealership. More

by Kevinujjin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Mar 28, 2025 -

Jim Ellis Kia of Kennesaw responded

Kevinujjin, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2025

they did not identify the issue I described. I had a squeaking sound from my right front wheel. they said they heard nothing when I heard it immediately upon leaving the parking lot after pickin More

by Wade Hoffstetter
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malorie
Mar 28, 2025 -

Jim Ellis Kia of Kennesaw responded

Wade Hoffstetter, thank you for leaving feedback about your experience with our team at Jim Ellis Kia of Kennesaw. We take every review seriously and work tirelessly to provide great service and value to our customers. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

March 25, 2025

I was very happy with the courteous service I received. I enjoyed working with Bryson and Dominica very very very much. I never felt as if I was rushed or pushed in any direction. Dominica was beyond helpf More

by Marioller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominica
Mar 28, 2025 -

Jim Ellis Kia of Kennesaw responded

Marioller, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2025

The Jim Ellis promise is: “YOU CAN ALWAYS EXPECT THE BEST” and that is exactly what I received! More

by mabbub
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Mabbub! Thanks again for your business! Take care!

March 25, 2025

The amazing service staff and next level technicians ! Will be back for service, great atmosphere! More

by Kia4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Kia4life! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 24, 2025

I see a wonderful team working in Service department who pays utmost attention to details and what needed to be done for the customers. My car had the windshield glass to be replaced. After fixing it outsid More

by Udhayashuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Garman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Kit
Mar 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Udhayashuba! Thanks again for your business! Take care!

March 24, 2025

I always get excellent service. The building is always clean and inviting, the sales team and the other staff members are always friendly and the location of where the dealership is More

by MONICA85WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 24, 2025

Great customer service always. Got my car in and out of oil change in no time. More

by TRENEBRIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

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