Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,580 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,580 reviews
April 04, 2025
Excellent staff and associates the efficency and speed that the job was handled is top notch and excellent follow up on adviment for the vehicle was very welcome. that the job was handled is top notch and excellent follow up on adviment for the vehicle was very welcome. More
by P4R45171K1NF3KT1ON
Verified CustomerEmployees Worked With
Cailyn Quinn
April 04, 2025
The service was fast and the staff was courteous during my visit to this location. W my visit to this location. W More
by Kayholla
Employees Worked With
April 04, 2025
We recently purchased a hybrid vehicle from Jim Ellis Kia and worked with Eddie Thornton—he was incredibly helpful, knowledgeable, and made us feel comfortable throughout the process. Big thanks to him! T and worked with Eddie Thornton—he was incredibly helpful, knowledgeable, and made us feel comfortable throughout the process. Big thanks to him! That said, the dealership’s processing and financing workflow was slower than expected. We arrived around 5pm already pre-approved and ready to go (no haggling), but didn’t leave until 9pm. That’s a long time for a straightforward purchase. One standout positive: Jim Ellis Kia seems to be the only dealership within 50 miles consistently stocking electric and hybrid vehicles, which is a huge plus if you’re in the market for one. Overall, great inventory and helpful salespeople—just be prepared for a longer wait during paperwork More
by LENFONTES
Employees Worked With
April 04, 2025
Kris was efficient and professional. He kept me updated on repairs and timeframes. Thank you Kris. He kept me updated on repairs and timeframes. Thank you Kris. More
by 287347
Employees Worked With
April 03, 2025
This dealership is efficient, reliable and courteous. The staff is very friendly and welcoming in the waiting area is clean and bright. The staff is very friendly and welcoming in the waiting area is clean and bright. More
by BETSYKILL
April 03, 2025
Jack was a real big help for my finding my dream car! i highly recommend him! i highly recommend him! More
by payton
Employees Worked With
April 01, 2025
My experience was exceptional. Will visit next time I need a new vehicle. Thank you. Will visit next time I need a new vehicle. Thank you. More
by B_STULTS
April 01, 2025
Excellent costumer service. Caitlin is the best very nice and humble. I only go there because she always go above and beyond Caitlin is the best very nice and humble. I only go there because she always go above and beyond More
by RRIOS0611
Employees Worked With
