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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,624 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,624 reviews

June 12, 2024

Service was quick and they didn't try to up sale additional services but definitely recommend some. I would definitely come back to service my cars here. More

by Greyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Greyes, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 12, 2024

Quick to help. Christian was on Point with all info and help with point of sale. Knew the car and helped us acclimate to the new features we hadn’t had in our prev More

by LAMBNCHS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vallejo
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Jun 14, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 12, 2024

Upon walking in, I was met with professionalism Courtesy. Norris was extremely helpful and patient with my various questions. More

by Nyouka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Nyouka, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2024

This dealership and the team here are doing an amazing Job! I will not service my Kia anywhere else! Great Job from start to finish! More

by Michael Innocent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahvon Sims
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2024

Mark was great and helpful throughout. He answered all my questions and explained what was needed for my service. He also kept tabs on the process so I wasn’t waiting around. Great experie More

by YBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young woman at the checkout desk was lovely and helpful. Sadly I don’t recall her name.
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

June 11, 2024

Jack Stricklin was very helpful, knowledgeable, and really helped me through the car buying process. Couldn’t have asked for better service! More

by lorintz.gleich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

June 11, 2024

The filter cap was not installed correctly, resulting in a significant oil leak. I had to bring the vehicle back in to have the issue fixed. This was a major inconvenience and completely interrupted my we More

by LMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Musgrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Lmc, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 11, 2024

Fast squeezed me in as soon as soon as they could as they promised and did a very good job More

by RENEEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

June 10, 2024

Diana the service advisor is great to work with and very knowledgeable and responsive. She follows up in a timely manner More

by J Oliver
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 10, 2024

Always efficient and professional from sales to all service. Modern , clean and inviting showroom and reception/waiting area. More

by Famato3870
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

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