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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,544 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,544 reviews
May 23, 2024
Great experience with every person we in the dealership. Very nice and welcoming atmosphere. They made us feel at ease. Very nice and welcoming atmosphere. They made us feel at ease. More
by Martha
Verified Customer
May 23, 2024
It was a great experience. We’ll be coming back in the future for regular maintenance. Thanks. We’ll be coming back in the future for regular maintenance. Thanks. More
by METRYDM
May 22, 2024
Everyone was extremely professional and courteous. It wasn't the typical car buying experience. My salesperson was extremely knowledgeable. He made sure I got everything that I wanted in the car the It wasn't the typical car buying experience. My salesperson was extremely knowledgeable. He made sure I got everything that I wanted in the car the I purchased. The staff was efficient and the buying process moved along quickly. More
by kimzonsa
May 22, 2024
Jahvon is an amazing associate. He was very knowledgeable, attentive, and professional. My car was serviced in a very timely matter. I appreciate the consideration of the staff. I He was very knowledgeable, attentive, and professional. My car was serviced in a very timely matter. I appreciate the consideration of the staff. I would recommend this location. More
by mazzydyoung
Employees Worked With
Javohn Sims
May 22, 2024
I same in to get a complete oil change and about a week in a half later my low engine oil light came on while I was on my way to work because my oil change was not done correctly. So Lucas the lead had to in a half later my low engine oil light came on while I was on my way to work because my oil change was not done correctly. So Lucas the lead had to come to my job and take a look at my car and it result in my car being towed back to the shop so they can redo my oil change . I am highly upset because I spent my hard working money on an incomplete job. This is not my first time receiving bad service from you guys my last time I received bad service I came in to get an oil change and my car completely detailed in the exterior and first I was told I could’ve have the service because the person who does it called in to work. Then a few minutes later a guy came to me and stated he was the supervisor and that he would shampoo my car out for me well all he did was vacuumed the inside and left everything the way it was no wipe down nor was my carpet shampoo/ detailed. I’m very upset because that day I spent over $400 dollars of my hard working money . More
by ROSEMONDMYKAYLA23
Employees Worked With
May 21, 2024
The people who helped me with the process of servicing and payment were really helpful. Even when I had a problem they were never rude. and payment were really helpful. Even when I had a problem they were never rude. More
by GASTON.PROPHETE123
Employees Worked With
Mallory Crabb, Diana Bell
May 21, 2024
Slow to get started but that was due to a short staffing on a Saturday. Mallory did a great job being clear about was going on with my vehicle and did a great job communication on a Saturday. Mallory did a great job being clear about was going on with my vehicle and did a great job communication More
by Sean
Employees Worked With
Malory Crabb
May 21, 2024
Do not like your digital Stella make an appointment you can never get through for a simple question about the vehicle can never get through for a simple question about the vehicle More
by Tanyahendrix
May 20, 2024
Always professional and courteous. Estimate of how long it will take was accurate. Bill was very accommodating Estimate of how long it will take was accurate. Bill was very accommodating More
by MYLAMITCHELL
