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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,541 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,541 reviews
Verified Customer
May 02, 2024
Terrible communication. Made and received confirmation of service for April 12, only to be told they couldn’t service the vehicle for another 5 business days. The car wasn’t Made and received confirmation of service for April 12, only to be told they couldn’t service the vehicle for another 5 business days. The car wasn’t repaired until the he 29th. The phone vmx system didn’t deliver any of the dozens of messages I left. The service department wouldn’t give me the extension number for my assigned representative forcing me to use the cumbersome auto attendant and spell by name directory. I transported my vehicle via tow truck 20 miles because they made the early appointment then took longer to complete than the closer dealerships that were honest about the time. More
by STCUSHING
May 02, 2024
It was easy and basically seamless. Everyone, especially Sheldon was helpful and pleasant. Thanks again! Everyone, especially Sheldon was helpful and pleasant. Thanks again! More
by CCHAM1428
May 02, 2024
Wonderful service by all. Sheldon went out of his way to get me in a new Kia! Thank you all! Sheldon went out of his way to get me in a new Kia! Thank you all! More
by perryeastep
May 01, 2024
Best car buying experience I have ever had. Definitely will be referring everyone to Kia. Definitely will be referring everyone to Kia. More
by Alexandra
May 01, 2024
Sheldon was awesome without being pushy. Got me exactly what I wanted. So was Brandon. Got me exactly what I wanted. So was Brandon. More
by GALDIANE1003
May 01, 2024
I’ve had my Kia for 9 years now I bought it from Kia off Thornton rd Douglasville as the years passed by I didn’t like the service anymore so I chose to come to Kia Kennesaw and when I say I made one of the Thornton rd Douglasville as the years passed by I didn’t like the service anymore so I chose to come to Kia Kennesaw and when I say I made one of the best decisions of my life! Everyone was so nice and super helpful with my busy 1 year old son I felt so welcomed and like everyone already knew me idc how far I have to drive Jim Ellis Kia of Kennesaw has gained a new customer thank you all for your help patience and great customer service I haven’t felt that in along time in a dealership! More
by Shona P.
May 01, 2024
Excelent service, friendly and very professional everything was done on a timely manner and to my complete satisfaction. Will recommend to anyone that ask everything was done on a timely manner and to my complete satisfaction. Will recommend to anyone that ask More
by alfredoospina
April 30, 2024
Lavoghn smile is contagious. . He was kind and really knowledgeable. We have sent our family and coworkers to him. . He was kind and really knowledgeable. We have sent our family and coworkers to him. More
by jassybear32
Employees Worked With
