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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,555 reviews

May 01, 2024

Best car buying experience I have ever had. Definitely will be referring everyone to Kia. More

by Alexandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2024

Excelent service, friendly and very professional everything was done on a timely manner and to my complete satisfaction. Will recommend to anyone that ask More

by alfredoospina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2024

My service tech and work was remarkable. The waiting room was neat and clean. I enjoyed the snacks as well. More

by GSNCJOHN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember his name but it began with a J.
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May 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

April 30, 2024

Lavoghn smile is contagious. . He was kind and really knowledgeable. We have sent our family and coworkers to him. More

by jassybear32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 30, 2024

Diana was great and called me throughout the day to keep me updated. She also helped get me in and out quickly. More

by sgeorge130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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May 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 30, 2024

My service rep Phil Joyce was very accommodating and kept me informed. Overall great service. More

by mgrant9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 30, 2024

I had a bad past experience but this interaction was quality- love the texting updates and appreciated the quick diagnosis. I won’t use their recommended tow company tho- there are cheaper ones out ther More

by justgoldens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

April 30, 2024

I took my car to Kia for an oil change and 19 days later my car had a oil leak and my oil was low and black I had to take my car back twice and I was told I had to drive my car 500 miles than bring it back More

by austell2675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Austell2675, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

April 30, 2024

They have clean facilities. They have friendly service folks and helpful check-out staff. Easy to make appointments and get things done More

by JANELLELAMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure if my service rep was Norris or someone else , Norris Burns
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May 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 30, 2024

Customer service was excellent. Service was done in timely matter and vehicle returned clean. 5 🌟 More

by SANDRAD1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!

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