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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,558 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,558 reviews
April 15, 2024
Ms. Bell was extremely NICE and very welcoming. Service was quick and the video of service to my car was AWESOME. The snacks and water was a bonus also. was quick and the video of service to my car was AWESOME. The snacks and water was a bonus also. More
by KimCayetano24
Employees Worked With
Diana Bell
April 15, 2024
We recently purchased a gorgeous new Telluride at Jim Ellis Kia of Kennesaw. Our Brand Specialist, Christian Vallejo, was an exceptional sales representative. He was friendly, highly knowledgeable, helpf Ellis Kia of Kennesaw. Our Brand Specialist, Christian Vallejo, was an exceptional sales representative. He was friendly, highly knowledgeable, helpful, and a pleasure to work with. He has followed up with us and been very helpful with grasping all the extraordinary technology Kia offers in their vehicles. I highly recommend Christian should you visit this dealership! More
by Michelle
Verified CustomerApril 12, 2024
Mallory Julianna did a great job But your customer service not so great I tried to call for 2 days to speak with service advisor I can’t get a person on the phone service not so great I tried to call for 2 days to speak with service advisor I can’t get a person on the phone More
by MILANUNAN
Employees Worked With
Mallory Julianna
April 11, 2024
The visit was great from check in at the service desk to waiting in the comfortable area for the service to be performed. Everyone was helpful, friendly, and service oriented. waiting in the comfortable area for the service to be performed. Everyone was helpful, friendly, and service oriented. More
by sawyersc
Employees Worked With
Juliana Mallory
April 11, 2024
Great experience. Everyone was pleasant. Lavoghn was very knowledgeable about the KIA Sorento we purchased. Everyone was pleasant. Lavoghn was very knowledgeable about the KIA Sorento we purchased. More
by N.R81
April 11, 2024
Took my KIA on short notice and taken care of in less than 30 minutes. Phil was great and people friendly. than 30 minutes. Phil was great and people friendly. More
by JF.PITTMAN
Employees Worked With
April 10, 2024
Diana Bell Has been the most amazing service provider for my family and I for a decade . Anytime there is service that is needed , she has made sure all aspects of the job are taken care of . I will continue my family and I for a decade . Anytime there is service that is needed , she has made sure all aspects of the job are taken care of . I will continue to recommend Diana Bell to my friends and family , as she is the reason I will keep returning to Jim Ellis Kia of Kennesaw for years to come !! More
by cbrendon93
Employees Worked With
Diana Bell
April 10, 2024
Diana was amazing as always be working with her for years and many mire to come. She always provides the best service and keeps me informed of any and everything my car may need. Her Customer Service skills and many mire to come. She always provides the best service and keeps me informed of any and everything my car may need. Her Customer Service skills are amazing I tell everyone I know who owns a Kia to go see her because she is hands down the best. More
by jimmycook884
Employees Worked With
Diana Bell
