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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,552 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,552 reviews

April 03, 2024

A very trying time, made so much lighter & better due to Mark!!! Happy camper More

by Beckyburns
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
Apr 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 03, 2024

I would absolutely send anyone looking for a Kia here. This is the first time I bought a car and did not have buyer's remorse at all. I am very satisfied with my service and purchase. More

by Angela D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Angela, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 02, 2024

My only complaint is that they played me. The deal was I would walk out the door paying $31,000. The salesperson, the finance guy, the manager, the guy who drew up the paperwork... Everyone s More

by GGUERCIO23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Gguercio23, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

April 02, 2024

Extremely pleased. They are always polite and courteous. I feel comfortable every time I come here. More

by STANLEY_W
Recommend Dealer
Yes
Employees Worked With
Kristian Musgrove
Apr 04, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Stanley_w!

April 02, 2024

Fast, friendly and excellent service. This dealership has a experienced service team who listens and ensure that all customers' needs are met. The service was far better than most Kia dea More

by INDAYSIAB.B
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Indaysiab.b, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 01, 2024

I always come back. I drive past a Kia dealership to get to them. This is because they have never cheated me like the Kia dealership. I always drive past. More

by PATMOLOK
Recommend Dealer
Yes
Employees Worked With
Newest lady on the service team
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2024

Always the best service for my Kia Always the bed service for my Kia, good service at fair price. More

by HERNANDO.GALINDO
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
Apr 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Hernando, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 31, 2024

Prompt, efficient, Chris is great Wouldn't think of taking my KIA Sorento any other dealership. Chris and Mark know my name. ?? More

by BARMSTRONG219
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 31, 2024

Courteous Chris is helping me with a warranty issue. He knows my car is having problems that I am not responsible for. He has been aggressive in solving the problem More

by zumbadanceit
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

March 30, 2024

Kind staff and prompt service Service felt very orderly and personalized. This was my second service. More

by tracey_lynch25
Recommend Dealer
Yes
Apr 01, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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