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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
March 12, 2024
Great experience and interaction with Ms. Bell. The service wait was short and I was keep up-to-date during my car maintenance service.... thank you. Bell. The service wait was short and I was keep up-to-date during my car maintenance service.... thank you. More
by MORENEWSTEPS
Verified CustomerEmployees Worked With
Diana Bell, Diana Bell
March 12, 2024
Excellent Excellent Excellent Excellent Excellent Excellent EXCELLENT Excellent Excellent Excellent Excellent Excellent Excellent Excellent EXCELLENT Excellent EXCELLENT Excellent Excellent Excellent Excellent Excellent Excellent Excellent EXCELLENT More
by AELITAHUNT
Employees Worked With
Diana Bell, Diana Bell
March 12, 2024
Amazing customer service she was a peach to work with I will come again service always 100 percent 😊 this will be my new home for all further services will come again service always 100 percent 😊 this will be my new home for all further services More
by Teletha.robinson
Employees Worked With
Diana Bell
March 12, 2024
Great customer service Great customer service! Mark had great communication with me the whole time. Thank you! Mark had great communication with me the whole time. Thank you! More
by aboydlinda256
March 12, 2024
Efficient and friendly! Finished right after our lunch! Wait time was excellent and the video of what was done was a special treat! Finished right after our lunch! Wait time was excellent and the video of what was done was a special treat! More
by crogers555
March 12, 2024
Great service! I was very happy to be in and out so quickly I've been using the service department at the dealership for 7 years now, it's been very good I was very happy to be in and out so quickly I've been using the service department at the dealership for 7 years now, it's been very good More
by fortedriver
March 11, 2024
Stellar Experience I purchased my new Kia Telluride from Jim Ellis Kia of Kennesaw. I worked with sales brand specialist, Christian Vallejo. Christian was very friendly, professional, super knowledge from Jim Ellis Kia of Kennesaw. I worked with sales brand specialist, Christian Vallejo. Christian was very friendly, professional, super knowledgeable and no pressure. He was extremely helpful after the sale to go over the features and functionality before I left the dealership in my new vehicle. Also a shout out to Bryson Smith, Finance Manager who took care of all the purchasing paperwork. I love my new ride and I highly recommend Christian Vallejo for your new Kia purchase. More
by dteague
March 07, 2024
Great experience at Jim Ellis Kia. They had me fixed up in no time at all. Diana Bell was my service advisor. She had me laughing from the minute I walked in. Highly recommend Jim Elli They had me fixed up in no time at all. Diana Bell was my service advisor. She had me laughing from the minute I walked in. Highly recommend Jim Ellis and Diana! More
by Leigh Anne
Employees Worked With
Diana Bell
March 06, 2024
Chris was efficient and helpful. ..went above and beyond! Chris was efficient and helpful...went above and beyond! He addressed all my concerns and was proactive in checking a needed ..went above and beyond! Chris was efficient and helpful...went above and beyond! He addressed all my concerns and was proactive in checking a needed part. More
by BIRDSONGANGELA
Employees Worked With
Chris....he was phenomenal...nice young man!
