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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

February 28, 2024

Friendly, good communication and fast I will be back for my next service based on my experience More

by LSTALL451
Recommend Dealer
Yes
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

February 28, 2024

Communication was horrible. Took almost 3 weeks to replace a battery . I would never use Jim Ellis Kia again nor would I recommend to anyone. I wouldn't a negative score if poss More

by Chiquila.turner
Recommend Dealer
No
Employees Worked With
Chris
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please reach out to us via the information below. Best regards. Sam Stewart, Service Manager sams@jimellis.com

February 28, 2024

Service advisor was Friendly and knowledgeable about the services that would be done. I mentioned I was having other issues but those things were not addressed by the tech. Service advisor stated some possi More

by Bew
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

February 28, 2024

Very pleasant. Everyone was very nice and willing to help you. Thank you so much for a good experience! More

by PPSNOOK
Recommend Dealer
Yes
Employees Worked With
Bobbi
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

February 28, 2024

Quick and easy I was in and out. All of my questions was answered throughly. More

by JPARMER78
Recommend Dealer
Yes
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

February 27, 2024

Very friendly and completed the sat quickly. Provided a lot of information. He was super nice More

by DAVID.WHITE
Recommend Dealer
Yes
Employees Worked With
Jahyvon Sims
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

February 27, 2024

It was good but I don't remember being charged for an oil change before. I guess things have changed from the Cobb Kia days More

by Martha Seayml
Recommend Dealer
Yes
Employees Worked With
Jaden Sims
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Martha, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! In regards to being charged for an oil change, we have always charged for this service, but we do apologize for any confusion. We hope to see you next visit. Take care!

February 26, 2024

I was greeted with professionalism and courtesy upon my arrival. Nick was quick to assist me with exploring options to trade in my Kia Sportage. Usually a trip to any car lot is overwhelming, daunting and More

by CIRQAL8EVENTS
Recommend Dealer
Yes
Employees Worked With
Nicholas Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Morrow
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Feb 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Cirqal8events, thank you for your kind words and congratulations on your new vehicle!

February 26, 2024

Outstanding! Mark really took care of all my needs an did a Outstanding job! Would recommend to friends and family. More

by WEAVERH96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Weaverh96! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

February 26, 2024

Thank you Robert for your help on Saturday night, stayed late to get us a Kia Forte! Great service all around! More

by Carson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Carson responded

Thank you Robert for your help on Saturday night, stayed late to get us a Kia Forte! Great service all around!

Feb 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Carson, your positive review means a lot to us and we’re happy we could help you!

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