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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,650 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,650 reviews
March 30, 2024
I purchased my brand new Kia from Mackenzie and she was amazing ! Thank you so much and I will be back to purchase from you again! amazing ! Thank you so much and I will be back to purchase from you again! More
by davidburgos277
Employees Worked With
March 30, 2024
Great dealer! Very helpful sales person. Sheldon answered all my questions and was great to work with he my the buying process easy. Very helpful sales person. Sheldon answered all my questions and was great to work with he my the buying process easy. More
by Andreycallicock
Employees Worked With
Sheldon Carter
March 29, 2024
Amazing dealership ! ! Sheldon was amazing he made buying a vehicle the most easiest process in the world!! Will definitely come back to him to buy my sons car. ! Sheldon was amazing he made buying a vehicle the most easiest process in the world!! Will definitely come back to him to buy my sons car. More
by indiaallicock24
Employees Worked With
Sheldon Carter
March 29, 2024
The wait seemed to be too long. The video showed that the tire had been put on yet it was over 30 minutes before my car was ready The video showed that the tire had been put on yet it was over 30 minutes before my car was ready More
by Martha Seayml
Verified CustomerEmployees Worked With
Diana Bell, Diana Bell
March 29, 2024
Hi, I went to your dealership unsure of a car that might be right for me and left with full confidence of what I wanted! Normally, I find that customer service at certain car dealerships is LACKING to might be right for me and left with full confidence of what I wanted! Normally, I find that customer service at certain car dealerships is LACKING to say the least. However, your team came through with your attention and positive service, in particular, Sheldon Carter. Thank you for the awesome assistance and for answering all of my questions. More
by Jeromel
Employees Worked With
Sheldon Carter
March 29, 2024
Dropped car off 2/23. Door wasn't even opened until 3/4 @ 4:15. Car not ready for pickup until 3/19. Car was dirty from being outside so long. Door wasn't even opened until 3/4 @ 4:15. Car not ready for pickup until 3/19. Car was dirty from being outside so long. More
by caffrey0
Employees Worked With
Kris Musgrove, who was fantastic. My car was there over three weeks - that's what I'm unhappy about.
