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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
5,587 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 5,587 reviews

September 20, 2022

The car buying experience was clear and concise. The sales and finance personnel were very helpful and made my wife and I very comfortable from the time we walked into the showroom until the time we More

by 34APE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellisa Meehan
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Sep 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team was such a great help! Thanks again for your business, and we hope you love your new car. Take care and happy driving!

Helpful
September 19, 2022

The service rep was very informative and the wait time was not very long past appointment time. More

by MMCCREARY2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business, and we hope to see you next visit. Take care!

Helpful
September 17, 2022

Always pleasant and excellent service. Ms Diana is awesome with everything she do with customers. More

by MUDDSTUFGF4123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana is such a great help! Thank you again for your business, and we hope to see you next visit. Take care!

Helpful
September 17, 2022

My service was great. The service agent Tom kept me up on the status of my vehicle by texting and calling me. Tom listen to what I my concerns were and he was a very grea More

by lanabyrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
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Sep 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Tom was such a great help! Thank you again for your business, and we hope to see you next visit. Take care!

Helpful
September 16, 2022

I was checked in right away. They kept in touch via text. They had a comfortable waiting area and there was complementary water, coffee and Wi-Fi. My car was vacuumed and washed. More

by LMCINTOSH1843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn McAullife
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Sep 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business, and we hope to see you next visit. Take care!

Helpful
September 16, 2022

The dealership has a waiting lounge with water, snacks, a tv, charging outlets, and a small play area for small children. Very convenient! More

by LUBRGR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy we could help with your service needs! Thank you again for your business, and we hope to see you next visit. Take care!

Helpful
September 16, 2022

Just don’t. No one calls you back in a timely manner for anything and I have yet to hear an apology. More

by Melissa
Customer Service
Recommend Dealer
No
Employees Worked With
Phil Joyce
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Sep 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Melissa, thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused. If you have any further questions or concerns, please do not hesitate reaching out to us via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-575-4780

Helpful
September 15, 2022

Courteous timely help. Excellent waiting areas for customers. Very good follow up communication. Reasonable price. More

by dpatnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Sep 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business, and we hope to see you next visit. Take care!

Helpful
September 15, 2022

Very helpful and great customer service. Assisted during entire visit - polite, personal to me. Made me feel important! More

by Giles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camille Williams, David Maddox
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Sep 19, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business, and we hope to see you next visit. Take care!

Helpful
September 15, 2022

The oil change is over priced everytime I Come it's always a rate increase More

by Muzickboiy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phyllis
Report | Print
Sep 15, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Thanks again for your feedback, and we hope to earn your business again. Best regards.

Sep 19, 2022 -

Muzickboiy responded

No i think i will be taking my business elsewhere to charge that much it should at least come with a courtesy vehicle cleaning

Helpful
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