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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,561 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,561 reviews
October 06, 2023
Quick and easy scheduling and drop-off. Friendly staff and good services. Overall good experience Friendly staff and good services. Overall good experience More
by nborvornsin
Verified CustomerEmployees Worked With
October 06, 2023
Expensive, offer to change parts that the customer does not need, bad customer service, They try to do a fraud not need, bad customer service, They try to do a fraud More
by damalo60
October 06, 2023
Choise of different trims and colors of new Kia models. Used vechicles of different brands are also available. Sales are read to show anything you are interested in. Used vechicles of different brands are also available. Sales are read to show anything you are interested in. More
by Andrey
October 05, 2023
Another great experience and service by the Kia Kennesaw team. I would recommend this Kia to anyone. Thank you. team. I would recommend this Kia to anyone. Thank you. More
by MORENEWSTEPS
October 05, 2023
Overall, the entire experience was outstanding. Thank you for providing such excellent service. I look forward to bringing my car to your shop for all its maintenance needs going forward. Thank you for providing such excellent service. I look forward to bringing my car to your shop for all its maintenance needs going forward. More
by jazzseeker
Employees Worked With
Norris Burns
October 05, 2023
Great service, awesome service advisor. I never had a problem with this Kia dealership location. I never had a problem with this Kia dealership location. More
by SPEUSA
October 05, 2023
Larry went above and beyond to make this purchase easy and straightforward. He walked me through all of the technology in my new vehicle and explained everything so thoroughly. He really knows his stuff! and straightforward. He walked me through all of the technology in my new vehicle and explained everything so thoroughly. He really knows his stuff! I will gladly work with him in the future and will refer others to do so as well. All around top notch service! More
by rebeccaharding
Employees Worked With
October 02, 2023
Service department is rude, you don't answer your phones. It was more important to eat lunch than greet a customer. Lil old lady in service needs to stop yelling like she's at a circus. Also, my car smelled It was more important to eat lunch than greet a customer. Lil old lady in service needs to stop yelling like she's at a circus. Also, my car smelled like a mechanic for days and was all greasy inside I'll drive an extra 15+ miles for service now on More
by Mwfolk
Employees Worked With
Diana Bell
October 02, 2023
Very professional and courteous personnel. Service department got my vehicle up and runnning quickly. Exceeded my expectations. Service department got my vehicle up and runnning quickly. Exceeded my expectations. More
by John
Employees Worked With
October 01, 2023
Easy. Simple, Fast. Even took the car home before the check came. Good honest folks. Simple, Fast. Even took the car home before the check came. Good honest folks. More
by dtaylor_75
