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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
6,539 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,539 reviews

January 31, 2025

The car had damage that was “fixed” but then again peeled off again the next day. I received no response when I reached out. I wasn’t pleased with the manager and the “deal” I received. I wasn’t pleased orig More

by SHANNON.MCDONNELL
Recommend Dealer
No
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Shannon.mcdonnell, thank you for leaving feedback about your experience with our team at Jim Ellis Kia of Kennesaw. We take every review seriously and work tirelessly to provide great service and value to our customers. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

January 31, 2025

My mother and I recently visited Jim Ellis Kia in search of a vehicle, and we were warmly greeted by Christian. He was incredibly polite, professional, and took the time to answer all of our questions thoro More

by Gabby Haedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Gabby Haedo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 31, 2025

Christian was very helpful, respectful, professional, and guided me through every process. Thank you Chris. More

by Ale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Ale, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 30, 2025

Incredibly efficient- great service - and I felt very well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. More

by dstass22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dstass22! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

January 30, 2025

Great Customer Service from start to finish. Impressed with them getting an Uber to and from home while my car was being serviced. They even had bottle water and coffee at no charge. I even noti More

by Ms. Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Ms. Julie, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 30, 2025

Great experience! ! Great customer service!!! Highly recommend. I will be back for all of my future service. More

by cassiopeahatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Cassiopeahatch! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 30, 2025

Kris and the entire team were great! Friendly, professional, and very quick. I look forward to having my Niro serviced there more in the future. More

by Nanrochol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Nanrochol! Thanks again for your business! Take care!

January 29, 2025

Leo did a great job showing us the features of the Kia Sportage and locating a car that was exactly what we were looking for. Many thanks to Leo More

by LJLOPEZ15
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Landeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Ljlopez15! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

January 27, 2025

Sheldon Carter was an outstanding salesperson at Kia Kennesaw. If we were to consider another car we would want to work with Sheldon. More

by jhassard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Jhassard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

January 27, 2025

The service i received was too knocked! The professionalism is without question done with care. More

by lorenzocoxsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Lorenzocoxsr! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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