Jim Ellis Kia of Kennesaw

Very professional. KNOWLEDGEABLE STAFF,LET YOU TELL THEM WHAT YOU Want. Honest.Do not act like they know it all. KNOWLEDGEABLE STAFF,LET YOU TELL THEM WHAT YOU Want. Honest.Do not act like they know it all. More

Service was great and wish they had more mechanics and friendly staff and nice break room friendly staff and nice break room More

Service was easy to schedule, quick and I was updated on everything along the way everything along the way More

Diana provided exceptional customer service. She had my trust as soon as I met her. I knew she would make sure my car received the proper care. She was very open about what my car needed once it She had my trust as soon as I met her. I knew she would make sure my car received the proper care. She was very open about what my car needed once it was inspected. I was not forced to make a quick decision on any repairs. I am very pleased with the service I received at KIA. More

Mark was professional, & polite. work was done on one heat housing (cut instead of replacing heat shield) on a wheel to replace lug nuts. I found this while putting new brakes on sam work was done on one heat housing (cut instead of replacing heat shield) on a wheel to replace lug nuts. I found this while putting new brakes on same day. More

Lack of communication with me. No text message updates; no voicemail. POOR CUSTOMER SERVICE Kia floods the market with vehicles but cannot provide necessary support. No text message updates; no voicemail. POOR CUSTOMER SERVICE Kia floods the market with vehicles but cannot provide necessary support. More

Christian was extremely knowledgeable and on point when reviewing the car and available options with me. I was very happy with his professionalism, manners, and overall comfort he provided during the car s reviewing the car and available options with me. I was very happy with his professionalism, manners, and overall comfort he provided during the car shop. Christian is the real deal. More

I really enjoyed my visit at the Kia dealership. Everyone was nice and friendly. Very professional people. Everyone was nice and friendly. Very professional people. More

I recently bought a new Sportage and had an excellent experience with all staff that I came into contact with. The Brand Specialist who helped me, Taylor Holley went above and beyond to find the specific experience with all staff that I came into contact with. The Brand Specialist who helped me, Taylor Holley went above and beyond to find the specific color and trim line that I was looking for. The Finance Manager, Ellie also did an excellent job of explaining everything and answering any questions I had, she worked hard to keep my payment within my budget. Thank you all! More

Chris puts the whole notion of "car salesman" on notice. He changed my perception of just how pleasant the buying process could be. He genuinely made every effort to ensure I was getting what I wanted. Ever He changed my perception of just how pleasant the buying process could be. He genuinely made every effort to ensure I was getting what I wanted. Every detail was double checked, and all the while he checking that I had every comfort and convenience he could deliver. The whole thing was less like buying a car, and more like working with a solutions-focused friend who helped me get the best looking car in Atlanta (or so I think!). More