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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,619 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,619 reviews

April 14, 2023

Mr Mark made my experience great wish I new him before I bought my suv from another dealership More

by AnnPhilpot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

April 13, 2023

I was very impressed by their knowledge and their kindness! I would recommend them to anyone! More

by ROMANTICJAY2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellisa Meehan
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Apr 13, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation, and we hope you love your new vehicle. Take care and happy driving!

April 13, 2023

We were very satisfied with the buying process - Lavoghn was easy to work with.. However the financial part of the deal was frustrating and we didn’t feel that the finance manager tried to get us the best r More

by JONCARTMELL77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Lavoghn Curry
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Apr 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavoghn was such a great help! Thanks again for your business and kind words. Take care!

April 13, 2023

They had my car for months and did no work on it has to keep calling to check on my car to no avail when I went up there they told me there was nothing they can do for me and I could not get another car More

by K3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Wallis
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Apr 13, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please reach out to us at sams@jimellis.com. Best regards.

April 12, 2023

The appointment feature from the app. Was not helpful at all.i had to call about service both times and I've only had my car for 4 days! More

by BARBARA.LOWERY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Brittany McGraw, Nicholas Morrow
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Apr 17, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Take care!

April 12, 2023

Always very organized and personal They are very attentive to your needs and requests. More

by MICKEYR
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove and Chris Vallejo
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Apr 12, 2023 -

MICKEYR responded

Thanks Kris and Chris

April 11, 2023

Love working with Diane. She always so professional and address all of my concerns regarding my Service. She treats me like family. More

by Stewart2015K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Apr 11, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

April 11, 2023

Three weeks for an alternator repair with no rental coverage is ridiculous! I had it towed there thinking the dealer would be my best option. More

by Theresaflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Stewart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wargas
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Apr 12, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. Please don't hesitate reaching out to us if you have any further questions or concerns. Best regards.

April 10, 2023

Everybody did a great job during this maintenance visit. Very friendly and accommodating. Thank you!! More

by rhitebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Apr 10, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

April 10, 2023

Everybody did a great job during this maintenance visit. Very friendly and accommodating. Thank you!! More

by rhitebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Apr 10, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care!

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