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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,619 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,619 reviews

March 23, 2023

I always like to shop in this dealership because they always meet my expectations and guide me all the way. More

by Mae.heimbigner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellisa Meehan, Todd Garman, Lavoghn Curry
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Mar 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 23, 2023

Took longer than I was promised, but still good service. Need a better waiting room. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garrabrant
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Mar 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 22, 2023

Very professional and I didn't have a very long wait great service and staff More

by SELLENAPETTIGREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Garrabrant
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Mar 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 22, 2023

Everyone involved in the servicing is always friendly and helpful. I have been coming here with my Sorrento for 7 yrs. More

by Eahkenn@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Garrabrant
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Mar 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 22, 2023

Mr. Chazworth is a very Knowledgeable employee he stayed with me until everything was done. More

by Frogchoker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chazworth Martin
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Mar 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz was such a great help! Thanks again for your business and kind words, and we hope you love your new Kia. Take care and happy driving!

March 21, 2023

Thanks for getting me in so quickly to fix the service bulletin regarding the system security.The service was prompt and professional. More

by Melissa H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
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Mar 21, 2023 -

Melissa H responded

Thanks for getting me in so quickly to fix the service bulletin regarding the system security.The service was prompt and professional.

March 21, 2023

I have been a customer since around 2007/2008 when the business was Town Center Kia. I have had good experiences the entire time with the purchase of 3 vehicles & the maintenance of said vehicles. Keep up More

by MOOKBEAR.2001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Mar 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team is always a great help! Thanks again for your loyal business, and we hope to see you next visit. Take care!

March 21, 2023

Mark and staff were very helpful and kind. We went in for a couple recall repairs and a change of the transmission fluid. Very nice facility. We will return again for recommended maintenance o More

by JTWINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaimie Tennessee
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Mar 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and recommendation, and we hope to see you next visit. Take care!

March 21, 2023

Repairs weren’t completed timely and communication was extremely poor. The lack of communication alone made me not want to visit this location again. I kept having to call, I wasn’t getting any responses. More

by aestukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please don't hesitate reaching out to us. Best regards.

March 21, 2023

Kennesaw Kia did an excellent job on my 2014 Kia Optima motor. We are very satisfied More

by Klgcool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

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