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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
5,492 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 5,492 reviews

July 12, 2021

i like the service thanks to Milkey Downes always a good experience to bringing in my car for service very good staff i'm very satisfied More

by brend717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey Downes
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Jul 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mikey and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 12, 2021

The customer service was good but the problem with my vehicle still persists. I dont know if this is an Apple issue or Kia issue. More

by chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lavar Frederick, Camille Williams
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Jul 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We hate to hear that the issue has continued, and we apologize for the inconvenience. If you continue to have the issue, please don't hesitate to reach out to our team to have them check it out. Thank you again for your business and kind words. Best regards, Madison Magnus, Customer Relations Manager

Helpful
July 11, 2021

Great experience working with Randy Fitch. He is a ensured an efficient sale process and excellent repair to the leather on the glove compartment. Randy excels at customer service. More

by angie.wessner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Fitch
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Jul 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 11, 2021

The general, sales, and internet managers went above and beyond to make sure I was a satisfied customer. A special thank you to Michael, Elli, and Matt. More

by coridavis4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Johnson and Ellisa Meehan
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Jul 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 10, 2021

It is always a pleasant experience bringing my car for service. On my most recent visit, I had the pleasure of being taken care of by Diana Bell. She was knowledgeable, friendly, and went above and beyon More

by sallenartis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thank you again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 09, 2021

Katy was awesome and made sure i was accommodated to my best ability. She made sure I was leaving with a car instead of wasting my time coming. More

by Tariq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Katy Anderson
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Jul 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Tariq, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katy was a great help! Thank you again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 09, 2021

Caring and efficient, easy to get an appointment. I usually work with Jason or Lavar, but everyone is nice and eager to help. Service area is always clean and welcoming. More

by SCTRMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Jul 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 08, 2021

I have observed in a lot of varied industries and companies both in sales and in service, that the quality of an outstanding organization can be measured by the retention of their associates. Jim Ell More

by Slats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 07, 2021

Great service by Brett and the Jim Ellis team. Seamless buying experience and even though we had shipping delays the team did everything they could to get us our new car More

by jamie.w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Jones
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Jul 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brett and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 06, 2021

I was told the service I needed would be 3 hrs. My appt was at 9am and the service was completed at 1020am. Awesome job!! More

by vernessabritt
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jul 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Mangus, customer Relations Manager

Helpful
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