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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.3
5,493 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 5,493 reviews

July 06, 2021

I was told the service I needed would be 3 hrs. My appt was at 9am and the service was completed at 1020am. Awesome job!! More

by vernessabritt
Recommend Dealer
Yes
Employees Worked With
Camille Williams
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Jul 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Mangus, customer Relations Manager

Helpful
July 06, 2021

Everyone was friendly and easy to work with, but Katy went above and beyond to make sure the whole process was smooth and we were always taken care of! More

by bethanys.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katy Anderson
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Jul 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katy was a great help! Thank you again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 06, 2021

I always feel welcomed when I go there for my service. I like it when they wash my car , the people is always very polite More

by FUZZY_CHRISTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, Jason Dale, Tom Mann, Camille Williams, Mikey Downes
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Jul 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 06, 2021

Diana Bell is the Service Rep. who helped me. She was such a pleasure to work with. Very knowledgeable. Service done was quick. Paperwork easy to read More

by GATLINTAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 06, 2021

I made an appointment and when I arrived I was told they may get to my vehicle that day? Then once they did look at it they were unable to do anything so I had to make another appointment but I couldn’t do More

by TIMCCFD1A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for the inconvenience this may have caused you. I will be passing your feedback along to our management team to avoid this happening again in the future. If you have any further questions or concerns, please don't hesitate to reach out to our team. Best regards, Madison Magnus, Customer Relations Manager

Helpful
July 05, 2021

I come here for quality service I can trust. Diana Bell is awesome! She always makes sure my service is done to my satisfaction. Thank you! More

by LEAMAC1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 05, 2021

Great Service! Mike was amazing, will always come here to get my van serviced More

by BIANCA92788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey Downes
Report | Print
Jul 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mikey was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 03, 2021

Jason Dale was amazing. The service exceeded expectation for my Kia. More

by ARLAWRENCE85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Jul 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 03, 2021

Camille not only is a real pleasure to talk with but she listens to your concerns and recommends the services you need for your car. I look forward to my visits because I know she will get my car serviced More

by barbarashaw1811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Jul 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Helpful
July 03, 2021

Although I explained my problems with the manager and technician, they refuses to check my noted issues with the vehicle. And this refusal was at my scheduled appointment that I came to on time. More

by shelljack5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lavar Frederick
Report | Print
Jul 05, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. At your earliest convenience, please reach out to us with further details via phone or email at 770-362-1261 or madisonm@jimellis.com. We look forward to hearing from you. Best regards, Madison Magnus, Customer Relations Manager

Helpful
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