Jim Ellis Kia of Kennesaw

The work done was just as promised. The service advisor looked at what had been done to my car in the past so nothing was redone unnecessarily. She offered me rides to work and back, though I didn't need looked at what had been done to my car in the past so nothing was redone unnecessarily. She offered me rides to work and back, though I didn't need it. The maintenance was more expensive than I would have wanted, but I'm satisfied with the service I got. More

Always receive professional service here. Service Advisor Diana is very thorough and has solved several unusual problems for me. My hat is off to her. Advisor Diana is very thorough and has solved several unusual problems for me. My hat is off to her. More

My service advisor was very knowledgeable and was great at communicating progress updates. Even though this was warranty work, she worked hard to get my car repaired as quickly as possible. at communicating progress updates. Even though this was warranty work, she worked hard to get my car repaired as quickly as possible. More

Staff very attentive until you have a problem with the car purchased as in my case. Everyone trying to help but not communicating with each other or me. I’ve now owned the car two weeks but only b en able car purchased as in my case. Everyone trying to help but not communicating with each other or me. I’ve now owned the car two weeks but only b en able to drive it 3 days. The rest of the time in two different shops and now waiting on parts that are 3/4 days out. They did provide a loaner but they just need to work on communication between departments and ultimately me the customer. Cameron K a very good rep who goes above and beyond to not just get the sale but make you feel comfortable in the process. Works on his days off if you have questions. I recommend Cam and the team at Jim Ellis KIA but held back a star as they do need to communicate better with their customers after the sale. More

Best service department in town! My oil change was speedy and service advisor, Diana, provided professional and personable service. Thank you Jim Ellis Kia of Kennesaw! speedy and service advisor, Diana, provided professional and personable service. Thank you Jim Ellis Kia of Kennesaw! More

Bryson, my salesman, was excellent. Listened to what I wanted and got the perfect vehicle the first time. Closing process was not too painful and did take longer than we wanted to be there. But overall, wanted and got the perfect vehicle the first time. Closing process was not too painful and did take longer than we wanted to be there. But overall, a positive experience. More

Everyone was professional and courteous nice and wonderful staff no problems on time little backed up but no problems great place to buy a car since I bought 3 there wonderful staff no problems on time little backed up but no problems great place to buy a car since I bought 3 there More

Wow! I can't express enough the gratitude and appreciation I have for the staff at Jim Ellis Kia. This is my first Kia and the whole experience was amazing. Kevin Moore was outstanding... super p appreciation I have for the staff at Jim Ellis Kia. This is my first Kia and the whole experience was amazing. Kevin Moore was outstanding... super professional and friendly. Never once did he push the sale on me. The whole process from start to finish was great and I'm definitely a Kia member for life. More

While waiting for my vehicle, I was engaged in conversation with Brett Jones about my wish to purchase a new Teluride and other small talk, when Katherine Nunn walk over and snapped at him to go o conversation with Brett Jones about my wish to purchase a new Teluride and other small talk, when Katherine Nunn walk over and snapped at him to go outside and engage with some guest that were in the parking lot. He mentioned to her he had an appointment with someone else in a few minutes but she did not care about that. And she didn’t even care about the fact he was busy helping me. I felt uncomfortable for the salesperson with the way she rudely addressed him in the front of me and she NEVER excused herself for interrupting our conversation. Later, I approached the sales desk to get her card so I could discreetly get her name, then she approached me aggressively asking if I had a problem. At this point I did not want to speak with her because she had rubbed me the wrong way with her prior behavior and now with her current aggressive approach. She finally got the point and walk off. The receptionist apologized and by that time my vehicle was ready. More

This was the first time getting my car serviced at Jim Ellis Kia. It was an excellent experience and everything went smoothly. I will be back. Ellis Kia. It was an excellent experience and everything went smoothly. I will be back. More