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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,621 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,621 reviews

March 14, 2023

Always pleasant staff that waited on me. Answered or helped with any questions I had. More

by JUDYLYNN0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Alfredo Ospina
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Mar 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 13, 2023

Tommy W. Was great communicating, and explaining what was going to be done on my vehicle. More

by aboydlinda256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
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Mar 13, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Tommy was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 13, 2023

Service people are very helpful and attentive. Addressed our problem in a very timely manner More

by MLROGERS_9018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Mar 13, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care and happy driving!

March 10, 2023

My only issue was trying to get someone to answer the phone or return my call to make the appt. More

by Lorie Halsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Mar 10, 2023 -

Jim Ellis Kia of Kennesaw responded

Lorie, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! We do apologize for any inconvenience you experienced trying to call our department, and we are currently working on this. Please let us know if we can help with anything else, and we hope to see you next visit. Take care!

March 10, 2023

Busy! Kind, easy to navigate. Seemed ready to solve any issue they might be given. More

by 11_032024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 09, 2023

I've worked with Jim Ellis on Al my cars because they're the most transparent on the sales side. Kia was equally as pleasant to deal with. More

by Jong
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new Kia! Take care and happy driving!

March 09, 2023

Very nice to deal with purchasing a new car. The closing was efficient and didn’t take long. Our customer service representative, Chaz, was very helpful and low key. We didn’t feel like we were More

by triben1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chazworth Martin
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Mar 09, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz was such a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

March 09, 2023

Alfredo was amazing to work with! The car we were interested in was sold the night before we went in. Alfredo told us if we liked the car they could get it there the same day from ano More

by AMANDAKYLE619221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina
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Mar 09, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo was such a great help! Thanks again for your business and kind words, and we hope you love your new Kia! Take care and happy driving!

March 07, 2023

Chris made my car purchase a dream! I will definitely be recommending him and Jim Ellis Kia to others! More

by Lauryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellisa Meehan, Chris Vallejo
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Mar 08, 2023 -

Jim Ellis Kia of Kennesaw responded

Lauryn, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chris was such a great help! Thanks again for your business and recommendations. Take care and happy driving!

March 07, 2023

I have failed to get updates on my car. My car has been in there for three weeks More

by davidwilliamsii
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We're disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. For updates regarding your vehicle's service, please reach out to our team via the information below. Sam Stewart, Service Manager sams@jimellis.com

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