Jim Ellis Kia of Kennesaw

Great dealership with great people, would definitely recommend. When you go into service, always ask for Mark, he will get you taken care of recommend. When you go into service, always ask for Mark, he will get you taken care of More

One time I went here to get my oil changed and when I got the car back there was a deep scratch in the body. They said they didn't do but it never showed up in any of the pictures that had taken prior and I the car back there was a deep scratch in the body. They said they didn't do but it never showed up in any of the pictures that had taken prior and I know for a fact weren't there. They said they would get it fixed and that they would get back to me once figured out when it could get taken care of and then I never heard from them again. Even though I sent emails, phone calls no response. More

Diana is fantastic! !! She took care of me and made sure I had everything I needed! !! She took care of me and made sure I had everything I needed! More

Everyone was extremely helpful from the front desk receptionist who checked in with us while we waited. She offer us beverages as well as how much longer she expected the wait to be. Larry P took his receptionist who checked in with us while we waited. She offer us beverages as well as how much longer she expected the wait to be. Larry P took his time to go over all the ends and out of my vehicle he really sold it to me! He took his time to get a deal that fit my budget. The loan department explained everything very well and took their time to explain the different coverage packages. I have referred several family members to this dealership as I had such a wonderful experience! More

Because there were so many mechanics giving me different diagnoses of the problem, I decided to go to "the Pro's" for repairing a slight vibration in the steering at highway speeds. This dealer charged $200 diagnoses of the problem, I decided to go to "the Pro's" for repairing a slight vibration in the steering at highway speeds. This dealer charged $200 to tell me the whole Rack & Pinion needed replacing and cost about $1700, Google disagreed, and the SUV had none of those symptoms or issues listed. I went ahead and did the new rack because KIA should know right? Anyway, The vibrations are still there and now an additional one started, and I'm out $1800. From the looks of the old rack, I think they took a wild guess about what was causing the vibration, and from the condition of the old rack "pics" it looks like I'm not the first one to swap it out for the issue. More

I have an issue with the molding over the windows and I was told 2 months ago that this would be taken care of . It hasn’t been taken care of . Me and my company that bought this car is very disappointed i was told 2 months ago that this would be taken care of . It hasn’t been taken care of . Me and my company that bought this car is very disappointed in this. I went back to the dealership and communicated with the sales rep through text messages. Be assured that I will NOT RECOMMEND buying anything from this dealership. I see and talk to a lot of people on a daily basis. This is actually is stupid considering that we paid $44,000 cash for this car and this is what is remembered about this dealership. Not the service department or the sales reps ability or anything else about the dealership, Just that this wasn’t taken care of. More

Diana took very good care of me / my 2013 Kia Sportage. Trusted her advice. Very professional. Diana is the reason I drive up to your dealership to have my Kia serviced. If / when buy a new Kia it will be Trusted her advice. Very professional. Diana is the reason I drive up to your dealership to have my Kia serviced. If / when buy a new Kia it will be thru you if Diana is still there. More

They had my car 4 days and I had to call and get an update. They advised me they couldn’t find the issue. I drove down the street to another dealership who drove the car and in less than 5 minutes advi update. They advised me they couldn’t find the issue. I drove down the street to another dealership who drove the car and in less than 5 minutes advised the driver side strut was worn and needed replaced and the did both and gave the car an alignment. I was under warranty less than 60,000 miles but had to pay another company to fix the issue. I lost time and money. More

Awesome experience! Everyone was super nice, and Kevin was very helpful and kind to my family while completing the transaction. Everyone was super nice, and Kevin was very helpful and kind to my family while completing the transaction. More

Chaz Martin was my salesman and helped me all the way. He worked with my credit situation and got me into my dream car at a payment I can afford. Can’t recommend Chaz or Jim Ellis enough! He worked with my credit situation and got me into my dream car at a payment I can afford. Can’t recommend Chaz or Jim Ellis enough! More