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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,621 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,621 reviews

February 19, 2023

Chaz Martin is an outstanding sale’s professional! He helped me navigate the purchase of my new Kia Rio, in less than two hours! Great Services! More

by Eclements76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chazworth Martin
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Feb 21, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz was such a great help! Thanks again for your recommendation, and we hope you love your new Rio. Take care!

February 18, 2023

It was a pleasure speaking with your sales team. They answered all my questions and concerns More

by BEAUMARSHALL59
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation. Take care!

February 17, 2023

Chaz has been a huge help at all steps of the sales process, even after we have had the vehicle for months. I would highly recommend Chaz to anyone looking to purchase a new Kia! More

by matthewwood77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chazworth Martin, Tommy Wallis
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Feb 21, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz was such a great help! Thanks again for your business and recommendation. Take care!

February 16, 2023

Always a pleasant experience. Friendly employees are very helpful. I have nothing else to add More

by thehalls1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

February 16, 2023

Great customer service and they was very fast I recommend this Kia dealership to any and everyone More

by rocloso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Garrabrant, Tommy Wallis
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Feb 21, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation. Take care!

February 15, 2023

Very friendly knowledgeable and helpful service technician.All of my questions were answered about my service. More

by PILARLANDRENEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

February 15, 2023

Great customer service! Quick and efficient. Mark K. Is awesome and explains everything very well More

by Jeterli002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words. Take care!

February 15, 2023

Michael kept me informed on the progress of my service and was very helpful throughout the process. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Garrabrant
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Feb 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Walt, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Michael was such a great help! Thanks again for your business and kind words. Take care!

February 15, 2023

I took my telluride in for service. they changed my oil checked out car. It took about a hour and a half.I was pleased with the service! More

by WA4TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Michael Garrabrant
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Feb 15, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

February 15, 2023

On phone setting up the appointment they told me gonna take about one hour to replace 4 tires. At the end token almost 4 hours. I have to cancel other’s appointments because this. No acceptable More

by AdrianoFerreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Feb 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear that we could help with getting your tires replaced, and we truly apologize for the delay and inconvenience this may have caused. We do our best to get vehicles serviced within a timely manner, but some delays may occur. Please reach out if you have any further questions or concerns. Best regards.

Feb 18, 2023 -

AdrianoFerreira responded

I do understand sometimes delays may occur but Let costumer know what happens and ask if need anything like a car or transportation. Communication is fundamental

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