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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,622 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,622 reviews

February 15, 2023

Very friendly knowledgeable and helpful service technician.All of my questions were answered about my service. More

by PILARLANDRENEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

February 15, 2023

Great service, friendly staff, quick response. My entire experience here was amazing! I came here from another dealership who treated me very poorly and did some shady things. I am so happy to hav More

by Brittany.shratter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Michael Garrabrant, Tommy Wallis
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Feb 15, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

February 13, 2023

I came in with a different mindset on the SUV I wanted. Chaz made it possible to test drive both vehicles and with no pressure Chaz helped me smoothly getting my Kia Telluride. Chaz was very detailed and More

by JEBET
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chazworth Martin
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Feb 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chaz could help you find your dream car! Thanks again for your business and kind words, and we hope you love your new Telluride. Take care!

February 11, 2023

Quick and efficient Convenient Close Knowledgeable and courteous Local Neighborly Took care of my recall quickly More

by NINALOVE2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Garrabrant
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Feb 14, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business, and we hope to see you next visit. Take care!

February 11, 2023

Finished ahead of schedule and vacuum my car also, thanks! I was really surprised, it was unexpected! More

by Kevinmowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
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Feb 13, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business, and we hope to see you next visit. Take care!

February 10, 2023

Service was good person was understanding and listen. Well explain everything understand number was happy More

by PHILLIPSE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

February 09, 2023

The team at the dealership was helpful and kind throughout the whole process, overall a great experience I would definitely recommend it. More

by Rickyayala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Vallejo, Chazworth Martin, Chris Vallejo
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Feb 09, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation. Take care!

February 09, 2023

This was the worse experience and customer service I have ever encountered. Diana of the service department and the representative are truly unprofessional.. They do not communicate nor answer the phone. The More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Bell
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Feb 15, 2023 -

Jim Ellis Kia of Kennesaw responded

Marie, thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We're disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please don't hesitate reaching out to us. Best regards.

February 09, 2023

I initially had a problem with a purchase but all problems were professionally and expeditiously addressed . The staff were understanding and quickly accommodating. More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Moore, Todd Garman
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Feb 10, 2023 -

Jim Ellis Kia of Kennesaw responded

Mike, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

February 08, 2023

So personable and pleasant. I needed to be on my way at a certain time ⏲️. The care and concern was genuine. More

by DESIREPBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The African American young man with dreads in the service department also. Great job.The Greeter at the entrance to KIza was wonderful 👏. , Todd Garman, Chris Vallejo, Tommy Wallis
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Feb 09, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

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