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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,569 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,569 reviews

December 23, 2024

Fast professional and easy. Great service before during and after. Would work with him afson. More

by FREDABBOTT83
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason?
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December 23, 2024

Rhon was excellent all around, very knowledgeable about the car, went thru all options and features of the car in an understanding manner, made our visit to the dealership a great experience, will steer fr More

by Pat and Dee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rhon Lee
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Dec 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Pat And Dee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 23, 2024

It's Important to have Confidence and Peace of mind when Driving. That's Exactly what I get when My KIA Optima is serviced at Jim Ellis KIA. They had me switch to Full Synthetic a few tears back and my Opti More

by FREDABBOTT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MADISON LAMBERT, Robert Billings
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Dec 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Fredabbott83! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 23, 2024

Rich and Jack were friendly and open to discuss our every question and concern. The dealership was clean and inviting. The financing was efficient. This was our 2nd purchase at a Jim Ellis dealership. We w More

by Bill D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Bill D! Thanks again for the positive feedback, and we hope that you have a great day!

December 22, 2024

I had a very positive experience. Jack Stricklin was professional, kind and very patient. He went out of his way to find me a car I would like. He is very knowledgeable about technolo More

by TDIERKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Tdierks, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 22, 2024

After years of service I was very disappointed in the service of my car. The service technician miss diagnosed my problem which in return cost me money for a frivolous diagnosis. My car is still not repa More

by jbethel324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carilyn
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Dec 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Jbethel324, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

December 22, 2024

Promptly received my car, everything done in a timely manner, good communication for picking it up. More

by katy_marino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
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Dec 24, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Katy_marino! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 22, 2024

Wonderful experience at this dealer! Everyone was very friendly and Jack Stricklin went above and beyond for us to make the sale happen. Highly recommend! More

by corinaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

December 21, 2024

Didnt get a proper video review. Instead tech was talking about someone stealing a car. Not sure if they really did 24k mile check up for the EV6 vehicle and checked all filters an More

by STEVE.STEFFAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison lambert
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Dec 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Steve.steffas, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 21, 2024

It was clean and very organized. My wait was kept to a minimum and was efficient. More

by ISPROAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Isproab, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

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