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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,616 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,616 reviews

January 11, 2025

Lavoghn was awesome. My car was delivered to me so I didn’t meet anybody else to rate. Simple, easy process. More

by K.POTTS
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, K.potts! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 11, 2025

Excellent service and very professional people and quick work I recommended clients to go there More

by DPINEDA0705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dpineda0705! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 11, 2025

Person responsible for my vehicle (Phil Joyce) never called me for 5 business days until I made two trips to the dealership. I dropped my car on a Thursday and found out my car was ready on Friday but More

by KELWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggy was great and very helpful
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. Your comments play a key role in the success of our business so we hope to speak with you soon.

January 10, 2025

No pressure. ..expedient, efficient, friendly, courteous, and humorous. THANK YOU for all your help and knowledge More

by CRSNOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Moore
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Crsnow, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 10, 2025

Very disappointed in the service. It took five days from drop off before a tech even looked at my vehicle. It multiple calls to the dealership, with no one being able to give me a sta More

by Technical Smurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Stewart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cailyn Quinn
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Technical Smurf, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Your comments play a key role in the success of our business so we hope to speak with you soon.

January 10, 2025

Chris and everybody else is always so nice and helpful. I appreciate how honest and quick the service is More

by SJHARRIS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 10, 2025

Mark and team did a great job with getting me in and out. I appreciated that along with the recommendations for other services I potentially need for my vehicle. More

by aricpat75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Aricpat75, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

January 10, 2025

The service advisor Madison, was super helpful and friendly. She always called back in timely manner. More

by SERVICE@COBBCOUNTYKIA.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madidon
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 10, 2025

Everyone I dealt with was very knowledgeable and helpful. Best car buying experience I have ever had! More

by JODYKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor O’Shea
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Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 10, 2025

They are Very friendly and always provide quick service. They also have a Nice area to wait. More

by LYSSA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Lyssa42, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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