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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,616 reviews
January 01, 2025
The process for a service writer needs to be better streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however streamlined once a customer goes into the dealership. Myself and a few others stood around waiting for assistance. Yes the writers were busy however greeting people stand there waiting for help and letting know someone will assist them ASAP would be helpful so people know who is next in line. More
by Mona26
Verified CustomerEmployees Worked With
January 01, 2025
Kristian Musgrove provided excellent service. I look forward to my next service in 6 month’s. I look forward to my next service in 6 month’s. More
by BARIKA.SADIQ
Employees Worked With
January 01, 2025
The person helping me was very professional my wait time was not long at all was not long at all More
by boydkl70
Employees Worked With
January 01, 2025
Staff always friendly and accommodating. Chris did an outstanding job facilitating my ride home and taking care of my recall issue. 👏👍 Chris did an outstanding job facilitating my ride home and taking care of my recall issue. 👏👍 More
by Abbas
Employees Worked With
January 01, 2025
This is the 2nd KIA we have purchased from 1 year from Jim Ellis Kia Kennesa. Both ti.es it has been an absolute pleasure dealing with our salesman Jack S and the finance people. No better place to purch Jim Ellis Kia Kennesa. Both ti.es it has been an absolute pleasure dealing with our salesman Jack S and the finance people. No better place to purchase a Kia!!!! More
by steve@infoworkstech.biz
December 31, 2024
Very attentive and eager to take care of my sevice. Performed exactly as they said they would. Performed exactly as they said they would. More
by kellycooke
Employees Worked With
December 31, 2024
The dealership was clean, spacious, and closer to home for me. The sales person that worked with me was very nice and helpful. for me. The sales person that worked with me was very nice and helpful. More
by Darrianlaruemoore
Employees Worked With
December 30, 2024
Chris has been amazing and even called to make sure we had no questions or concerns. He delivered the vehicle to my house because I was unable to go get it because of my sickness. had no questions or concerns. He delivered the vehicle to my house because I was unable to go get it because of my sickness. More
by ew56chambers
Employees Worked With
Chris Vallejo
December 30, 2024
Have taken my car there multiple times for same issue. Gas door not opening. The actuator was changed but the wrong one was put on and the sliding door now won’t open. Took it to be fixed however they rea Gas door not opening. The actuator was changed but the wrong one was put on and the sliding door now won’t open. Took it to be fixed however they realized the wrong actuator was put on and now they have to reorder it. Somehow my battery died in the midst of all of this and I had to pay $400 for a new one and I don’t think I should have had to pay it because I think it was for something that they did. More
by CASEYWYATT1212
