Jim Ellis Kia of Kennesaw

Always a great experience! Diana always does a great job with updating you on the status of service. Never have you waiting too long, and always a great conversation! Diana always does a great job with updating you on the status of service. Never have you waiting too long, and always a great conversation! More

Fantastic Friendly, comfortable, stress free experience. My service provider always keeps me updated during my visits. I always look forward to my service app Friendly, comfortable, stress free experience. My service provider always keeps me updated during my visits. I always look forward to my service appointments. I would highly recommend Cobb KIA. More

Vibration finally fixed My Kia K900, had a resonant vibration between 40 and 50 mph. I took it to 4 area dealerships over an extended period of time. They all agreed that the My Kia K900, had a resonant vibration between 40 and 50 mph. I took it to 4 area dealerships over an extended period of time. They all agreed that there was an issue but refused to spend the effort to track it down. Finally at Jim Ellis KIA, I got a GM, Mike Boyd and a service manager, Chris Ford, to assign a technician, Wes Haygood to evaluate the problem. He found bad parts and installed two new motor mounts and a drive shaft to finally fix the problem! It was a pleasure working with Mark Lewis, who kept me apprised of the effort through completion. Thank you, Jim Ellis KIA for stepping up and doing the right thing and fixing my car! More

Are 5 stars enough? Would gladly give more. I was very pleased with my experience at Jim Ellis Kia! I was greeted promptly as I entered the dealership for the first time, was connected with a knowledgeabl pleased with my experience at Jim Ellis Kia! I was greeted promptly as I entered the dealership for the first time, was connected with a knowledgeable and friendly salesperson by the general manager right away. I didn’t feel pressured to buy, and the entire buying experience was handled professionally. I felt like the trade-in amount offered was fair. Glad to have purchased at this Kia dealership and love my new Telluride!!! More

Good sales, good service, great work, great job, great people, good friends, great staff, good luck, great customer service, great team work, snacks and water. people, good friends, great staff, good luck, great customer service, great team work, snacks and water. More

Our visit to this dealership was great. We pretty much knew the vehicle we were interested in and after the test drive, our Sales Rep. Alex Williams was a pleasure to deal with and was very knowledgeable knew the vehicle we were interested in and after the test drive, our Sales Rep. Alex Williams was a pleasure to deal with and was very knowledgeable about the features of the car. There was no pressure throughout the process. If you are interested in buying a Kia, I would recommend visiting Jim Ellis and ask for Alex. More

Jim Ellis Kia treat you like family. Love my Sentra, always trust the dealership Togo above and beyond to service my SUV. Love the ability to ride and and being picked up for ride back to dealership. S always trust the dealership Togo above and beyond to service my SUV. Love the ability to ride and and being picked up for ride back to dealership. Steve s More

Very good customer service. The service team is both professional and personable. They keep you informed and go over your cars condition and any service needs. The complimentary coffee, water and snacks professional and personable. They keep you informed and go over your cars condition and any service needs. The complimentary coffee, water and snacks add nice touch! More

Awesome professional customer service personnel and staff, with information of the vehicle. condition as the service been done with future recommendation of professional customer service personnel and staff, with information of the vehicle. condition as the service been done with future recommendation of service needed in order to keep it running. More

Very helpful through and through. But I took my car in for a recall then I got my car back from the dealership just to have the check engine light on again. Had to go back to get the original recall done for a recall then I got my car back from the dealership just to have the check engine light on again. Had to go back to get the original recall done again. More