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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,612 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,612 reviews

December 08, 2024

Outstanding service and I wasn’t given recommendations I didn’t need. I felt they were honest! More

by Stacey.mickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caylin
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Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Stacey.mickens! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

December 08, 2024

Very friendly people in the service department and Phil was very easy and great to work with! He always does a great job! More

by CYNDIMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

December 08, 2024

when I first purchase the vehicle the Jim Ellis Kia was phenomenal However due the climate of everything the business side of caring customers has depleted . The service representative need a lot of work More

by NAKEIAMCQUEEN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Diana
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Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for expressing your honest concerns with us. We are disappointed to you have left our dealership feeling this way and we would appreciate the opportunity to make this up to you. Your comments play a key role in the success of our business so we hope to speak with you soon.

December 08, 2024

Confortabk waiting space. Minimal wait time. Satisfied with work done. Friendly and courteous. Zippidy doo dah More

by LAUGHINGFROG17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Laughingfrog17, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

December 07, 2024

Very professional and friendly staff. The dealership had an uplifting and vivacious ambiance. Overall I had a positive experience. More

by MANOS.NMSU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Benabdesselam
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Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Manos.nmsu, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 07, 2024

The woman who helped me was very quick and kind. It was an easy process, free of stress More

by emmejowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Cobb
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Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

December 07, 2024

Kevin Moore even though I just met him, is someone that is approachable and has a good understanding of what we were looking for as far as an affordable vehicle for my son Nicholas. Bryson Smith did a g More

by NICKJOH2
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Moore
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Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

December 06, 2024

I surcharge Sheldon's knowledge and the time he took to show us as much as he could in the vehicle. Everyone was super nice and very attentative to our time. More

by JOANNDOBSON17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheldon Carter
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Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Joanndobson17, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 06, 2024

Kris was very courteous and professional. He answered all my questions and the service was completed in a reasonable amount of time. More

by pocooksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Pocooksey! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 06, 2024

Mallory Crabb, Kia service consultant was high energy, knowledgeable, courteous and very customer focused. I am very pleased with Jim Ellis Kia service department overall and Mallory ,Crabb specifically. More

by jjgordon2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
Report | Print
Dec 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Jjgordon2004! Please let us know if there is ever anything else we can do for you! Safe travels!

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