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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,567 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,567 reviews

November 16, 2024

Good service from the time I arrived. My Only complaint is they were out of cream for my free coffee.😂 More

by Jebmarietta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jebmarietta! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 16, 2024

Dog xxxx. Terrible communication and unclear information through out the entire process. Bad bad bad. More

by Ce_watkins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Ce_watkins, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us at (404) 445-2636 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

November 15, 2024

Everything went smoothly. Thanks very much for your help. Look forward to my next visit. More

by JOHNMBERRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

November 15, 2024

Service was quick and staff was very friendly. I was greeted right away and received updates on my vehicle in a timely manner. More

by MAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Mal! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 15, 2024

Nice People. Very good to deal with. Thank you for everyone who was involved on the transaction. More

by LUIS.ROUSSEAU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 15, 2024

Very attentive to my needs, professional and my care was delivered on the time they said. Mark and Madison attended to my every need and explained the process that had to be taken. I will recommend your ser More

by DANVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Danvargas! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 14, 2024

I had a fantastic experience here! Zack and Mike were so nice and really helpful during the whole process. I didn’t feel pushed or rushed and the overall experience was great! More

by gracie_mathis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zakaria Benabdesselam - 5 stars!!!
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Gracie_mathis! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 14, 2024

Mallory was extremely professional, friendly and helpful. She kept me informed about the whole process including timeline. More

by debrakneubuhler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
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Nov 21, 2024 -

Jim Ellis Kia of Kennesaw responded

Debrakneubuhler, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 13, 2024

I dropped my car off at 7:45 and had to call back at 12:45 to find out it had been ready for some time. When I looked over my car the car was poorly cleaned, and the front badge had delaminated leaving More

by Trey Strasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Billings, Rhon Lee
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Trey Strasser, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

November 13, 2024

Was excellent service the employees very friendly and fast I highly recommend them to serve me More

by malachimckee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Norris Burns
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Nov 14, 2024 -

Jim Ellis Kia of Kennesaw responded

Malachimckee11, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

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