Jim Ellis Kia of Kennesaw

1st Car Service Lavar was great! He explained everything, was very courteous and energetic! The waiting are was clean and inviting. Everyone smiled and spoke as th Lavar was great! He explained everything, was very courteous and energetic! The waiting are was clean and inviting. Everyone smiled and spoke as they walked by. More

New service Manager won't honor coupons They won't honor oil change coupons I obtained just months ago when it was Cobb County Kia. I won't come back to this dealership. They won't honor oil change coupons I obtained just months ago when it was Cobb County Kia. I won't come back to this dealership. More

Excellent No pressure, a comfortable stress free car buying experience. James was knowledgeable about the product, very friendly but professional. We felt lik No pressure, a comfortable stress free car buying experience. James was knowledgeable about the product, very friendly but professional. We felt like family. We have already recommended James and Jim Ellis Kia to friends and family. More

Tire indicator light and oil change Lavar was awesome and professional as always when we took my Kia Sorento in due to the tire pressure light was on. Fortunately there wasn't a nail in Lavar was awesome and professional as always when we took my Kia Sorento in due to the tire pressure light was on. Fortunately there wasn't a nail in the tire, but Lavar was sure to have them submerge the tire in water to be absolutely sure there were no leaks/holes. Also was prompt with the tire rotation and oil change. Always love the thoughtful car wash as well. Thank you Lavar! More

Oil change Lavar is always Stays on top of it and keeps you updated. He is very professional and kind. Person. He is a very hard worker Lavar is always Stays on top of it and keeps you updated. He is very professional and kind. Person. He is a very hard worker More

No stress. I stopped in with no appointment after taking my grandchildren to two different schools. That morning and the afternoon before I needed to have my car I stopped in with no appointment after taking my grandchildren to two different schools. That morning and the afternoon before I needed to have my car jumped so I was afraid to turn it off and not be able to start it again. Robert was just wonderful when I told him why I was there with no appointment and asked if they could work me in. He said no problem. We will get you going as soon as we can. I realized being Monday they were probably booked solid and this was going to take some time, in which it did. I am very grateful for the Kia service department for working with me on this urgent problem. Go Kia 👍👏 More

AWESOME I had a great experience with Catherine and Zack helping me along the way. Really enjoyed the process nice and simple loved it. Thanks Again!! I had a great experience with Catherine and Zack helping me along the way. Really enjoyed the process nice and simple loved it. Thanks Again!! More

Robbie is awesome! Great service and people! Robbie is awesome and service is great too! Everyone is always friendly and willing to help! Techs are also great at explaining what is going on. Robbie is awesome and service is great too! Everyone is always friendly and willing to help! Techs are also great at explaining what is going on. More

Oil change I went in for a oil change but ended up getting more things done. They were honest and not pushy like some place for me to get the other stuff done. I went in for a oil change but ended up getting more things done. They were honest and not pushy like some place for me to get the other stuff done. The other good thing that I liked there was someone came out right away to Greet you. More

I have always received excellent service, thanks to Diana. Diana Bell is always so friendly, informative, and professional. She always refreshes your memory by reminding you of all the amenities offered @ the Diana Bell is always so friendly, informative, and professional. She always refreshes your memory by reminding you of all the amenities offered @ the dealership, the refreshments, and escorting you to the locations. More