Jim Ellis Kia of Kennesaw

I had been searching for a car, and was not having any luck finding what I wanted. I went to Jim Ellis Kia of Kennesaw and was helped by Jack Stricklin. He was wonderful to work with, and he helped me to luck finding what I wanted. I went to Jim Ellis Kia of Kennesaw and was helped by Jack Stricklin. He was wonderful to work with, and he helped me to find exactly what I was looking for. He was knowledge, friendly, and efficient. He made the process of buying the car enjoyable, and everything went smoothly. I worked with Mike Awolusi for financing, and he was also very helpful, friendly, and knowledgeable. I would definitely return to this dealership in the future, and I would highly recommend Jack Stricklin And Mike Awolusi! Thanks to you both for helping me find a great car! More

Easy purchase this week at Jim Ellis Kia of Kennesaw. Walked in, greeted right away by Jack who was very knowledgeable, looked at a few Tellurides, did a little research over the weekend and came back an Walked in, greeted right away by Jack who was very knowledgeable, looked at a few Tellurides, did a little research over the weekend and came back and purchased a new 2025 on Monday. Very smooth process Jack (who owns one) showed us all the bells and whistles on the new ride and sent us on our way. Even checked back to see if we had any questions. 👍👍 Would send a friend over without hesitation. More

They offer me the best deal compared to the other 3 dealerships. Everything was great, I’ll definitely recommend them to my friends. dealerships. Everything was great, I’ll definitely recommend them to my friends. More

Best dealership in Town and best customer service and I would higley recommend to my friends and family. would higley recommend to my friends and family. More

Though the girl was very nice, I feel that the dealership overall is dishonest. I’m a disabled older female that broke down 100 miles from home. Luckily I have an amazing son in law that dealt with them. Ove overall is dishonest. I’m a disabled older female that broke down 100 miles from home. Luckily I have an amazing son in law that dealt with them. Overall this would not be somewhere I would recommend. More

we walked into the dealership 10/8 a few minutes later Sheldon walked up a greated us we explained to him what we were looking for after an hour we found the 23 Telluride that we test drove and than we de Sheldon walked up a greated us we explained to him what we were looking for after an hour we found the 23 Telluride that we test drove and than we decided to buy the car . we told Sheldon that we needed to know ASAP if they could match the 11,000 amount that Carmax was giving us for our RDX so if they couldnt do it ,we could run over to Carmax and get the check right a way (please note that I had explained that we have a service dog home alone and time was importance . well it took an hour for them to come back with an offer of 3,600 all they had to do was just tell us ,we had to rush over to Carmax get the check to put towards the car. we told Sheldon on tuesday since Sheldon told us that he was giving the car to his best detailer to clean the car , well when he came back the car was not accectable and all of the sudden there was sratches on the right door bottom line the car was not detailed. we told Sheldon that we would be back on 10/10 and to make sure that the car was done ,to pay and pick-up the car when he was in on 10/10 plus we wanted the copy of the front end alinement get the sratches out of the door. please note after spending 3 1/2 hours we returned 10/10 to find out that the car sat for 2 days without anything being completed now Sheldon wanted us to waite another 2 1/2 hours to get the work completed , we went out to run some errands had lunch,payed for the car and it still wasnt completed ,Sheldon stated that he was bringing the car to us . the whole sales experince so poor and sad for a jim ellis dealership to give this type sales service (we will be sending Stacey a letter concerning our experince )along with a google review no one went went over all the bells and whistles The Service Manager never called us back after leaving 2 messages than went through Joy to get the full copy of the service history to match up with the CarFax . no car manual no call back after we made an appointment concerning the passager airbag light coming on we had asked joy to get inouch with SM about a loner car since they will need to have the car for 4/5 days so we didnt go to the appointment The best part and easy was with Bryson Smith and dealing with Joy the 1st time\ please note that the SM did call us back a few days later and we did got over the Service History at that time i told hime that i wasnt happy about the whole experince . lastly we were told that the car was a dealer loner,only to find out that it was owned by someone else (that whole story was a lie ) we were never was introduce to the sale manager or anyone else it was a very unpleasant buying experience not like the outstanding sales experince that i had a week ago form Hennessey Honda when i got my Honda Ridgeline they did me right !! so it does pay to shop around to get the great type of sales experince from other dealerships please note that my wife Leslie drove to the service dept about the airbag light coming on since we never heard back from anyone it was Kris Musgrove and explained that nthe new seat covers might be causing it More

They’re very informative and always friendly and do a great job taking care of my car great job taking care of my car More

Cost was double from last time. I just moved here so I will keep looking for a dealer to service my car I just moved here so I will keep looking for a dealer to service my car More

The service was great and the staff were very friendly and helpful. I would recommend a friend and come back for another visit. and helpful. I would recommend a friend and come back for another visit. More

Friendly service, did everything they could to make me happy as a customer and honored the warranty. happy as a customer and honored the warranty. More