Jim Ellis Kia of Kennesaw

Great Service All of the repairs needed on my Sedona were explained to me and were prioritized into what needed done now and what could wait. Diana kept me informed All of the repairs needed on my Sedona were explained to me and were prioritized into what needed done now and what could wait. Diana kept me informed throughout the process. More

Had oil chnage and new rear brakes. Both Diana and Lavar were extremely courteous and professional. Was kept apprised onf cars status, and all work was completed within the timeframe I Both Diana and Lavar were extremely courteous and professional. Was kept apprised onf cars status, and all work was completed within the timeframe I was quoted. Both are excellent representatives of Jim Ellis. More

Excellent Customer Service & my car runs and felt like New! I was given a long list of suggested repairs, replacements and over all fine tuning service to my 2013 Kia Soul that I still enjoy everyday. I knew i I was given a long list of suggested repairs, replacements and over all fine tuning service to my 2013 Kia Soul that I still enjoy everyday. I knew it was time to get it back to almost new. And that's what it felt like when I left the dealership that day. I had the time, and it took a few hours of course, but I'm still driving feeling good about my decision & it looks and stills fells brand new to me, and need it to for another 50,000 if possible. Thank you again to Robert R. Brook of the Service Department at Jim Ellis Kia of Kennesaw!! I'll be back for my next scheduled Oil Change with pleasure!! Best regards, Pamela J Belli More

The best one ever Jim Ellis Kia was the best experience I've ever had in buying a new car Alex Williams excellent salesman I would recommend Jim Ellis Kia to all my fri Jim Ellis Kia was the best experience I've ever had in buying a new car Alex Williams excellent salesman I would recommend Jim Ellis Kia to all my friends More

Quick and easy. I was pleased with everything from the call scheduling the appointment, all the way to picking up my car when finished. I was helped as soon as I walk I was pleased with everything from the call scheduling the appointment, all the way to picking up my car when finished. I was helped as soon as I walked in, and all recalls were handle. I was offered a ride, which I refused. Also had great help diagnosing a non recall issue and was contacted promptly when parts were in, followed by another great visit to complete the replacement of a turbo related part. More

Good service My service experience was well rounded and worth my 45 minute drive! I will definitely be back again and Kia of Kennesaw is rated #1 in my book. My service experience was well rounded and worth my 45 minute drive! I will definitely be back again and Kia of Kennesaw is rated #1 in my book. More

Service was fast and out of there as told Lavar was a very friendly and I really enjoyed dealing with him/I will ask for him in the future . He had me in and out on time and before Lavar was a very friendly and I really enjoyed dealing with him/I will ask for him in the future . He had me in and out on time and before More

Easy and Professional i usually do not take the car to get it’s checkup. But since my husband was sick I stepped up. It was very easy due to the gal on the phone and to Jas i usually do not take the car to get it’s checkup. But since my husband was sick I stepped up. It was very easy due to the gal on the phone and to Jason that took care of rest. Jason was fantastic calling and letting me know how things were going and when my car was done. Jason was very friendly and explained things well! I told my husband on the next checkup we have to ask for Jason! Thank you for making it easy for me! Tricia Carnes More

Good first visit The staff was nice and everything was done timely. They seem go out of their way to make sure their customers are happy. Car is washed and vacuumed The staff was nice and everything was done timely. They seem go out of their way to make sure their customers are happy. Car is washed and vacuumed each visit too...nice touch! More

Jason is a rockstar! I brought my car in on Monday for several service issues. Jason took care of me from start to finish and provided exceptional customer service! I have I brought my car in on Monday for several service issues. Jason took care of me from start to finish and provided exceptional customer service! I have never had such a positive experience with having my car serviced. He was honest, consistent, professional, and I have nothing but great things to say about him and the whole team! Thank you for a great experience. More