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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,609 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,609 reviews
November 10, 2024
Excellent service from start to finish. Transparency in all steps that created stress-free friendly atmosphere. Transparency in all steps that created stress-free friendly atmosphere. More
by David
Verified Customer
November 10, 2024
Quick, friendly, and helpful! They even volunteered a coupon that saved me money! No unnecessary service costs. They even volunteered a coupon that saved me money! No unnecessary service costs. More
by BETHFOSTER1522
Employees Worked With
November 09, 2024
Worst dealership ever. Sold me tires that looked old. One had problems from the beginning. Air was running out every day. They refused to fix it or replace the tire althoug Sold me tires that looked old. One had problems from the beginning. Air was running out every day. They refused to fix it or replace the tire although it is supposed to have road hazard warranty. Told me that my wheel was the problem. However I went to Costco tires and they told me the tire kia dealership sold me was bad. They switched it to my old tire. I have been driving on the old one for over 2 weeks with no problems. Do not trust this dealership! More
by krystyna1980
Employees Worked With
November 09, 2024
Jim Ellis Kia of Kennesaw provided very fast and efficient service. Employees were helpful and kind. efficient service. Employees were helpful and kind. More
by Brooklin
Employees Worked With
November 08, 2024
Smooth and informed all the way thru the process. No up sales on stuff I didn't ask for. No up sales on stuff I didn't ask for. More
by guda83
Employees Worked With
November 07, 2024
Excellent, very professional and fast service department - thank you so much for the quick oil change! - thank you so much for the quick oil change! More
by dr1pilot
November 07, 2024
Nice people,easy to work with, low pressure, easy buying experience, great cars and price experience, great cars and price More
by Craingarrot
November 06, 2024
Buying the car went fine. Dealing with service for my problems is going poorly. No one keeps me informed as to the progress being or when I can pick it up. No one answers my c Dealing with service for my problems is going poorly. No one keeps me informed as to the progress being or when I can pick it up. No one answers my calls or returns my calls. More
by Jamesnmoore1123
Employees Worked With
Sheldon Carter
