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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,604 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,604 reviews

November 01, 2024

Lavoghn Curry is Great! !! He help me so much! I would recommend anyone to go to him for a new car!!! More

by Yong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Yong! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 01, 2024

Went in for my first service for oil change and tire rotation without an appointment and wad in and out under an hour. Was even treated to numerous snacks in the clean waiting area. More

by Dannyarflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Dannyarflin! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2024

Helpful friendly service personnel. Had me in and out within the time promised. Highly recommended. More

by HarryO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Harryo, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 31, 2024

First oil change at dealership. Got it home and oil leaking out of car. Nuff said. Not returning here again. More

by tmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This was months ago
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Tmarshall, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Your comments play a key role in the success of our business so we hope to speak with you soon.

October 31, 2024

I had been searching for a car, and was not having any luck finding what I wanted. I went to Jim Ellis Kia of Kennesaw and was helped by Jack Stricklin. He was wonderful to work with, and he helped me to More

by Sunshine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Sunshine! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2024

Easy purchase this week at Jim Ellis Kia of Kennesaw. Walked in, greeted right away by Jack who was very knowledgeable, looked at a few Tellurides, did a little research over the weekend and came back an More

by JRenee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jrenee! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2024

Easy to setup appointment. Courteous staff. Work quality is great and car finished on time. More

by GREGMULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 31, 2024

Could not diagnose a problem with 3 separate visits. Anthem Automotive did it in one More

by Blasingame
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quinn
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Nov 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Blasingame, thank you for sharing a little bit about your recent experience with us. Your comments play a key role in the success of our business so we hope to speak with you soon.

October 31, 2024

I think the dealership did a decent job but it took a week to finish a 2.5 hour repair. That's an absurd time to be without a vehicle for a moderate repair More

by Lerch66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailynn quinn
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Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Lerch66, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

October 31, 2024

Buen servicio los que atienden son amables hacen un buen trabajo todo estuvo bien gracias More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Jim Ellis Kia of Kennesaw responded

¡Gracias por escribir esta fantástica reseña y otorgarle a nuestro concesionario una calificación de estrellas tan alta! ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

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