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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,567 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,567 reviews

October 24, 2024

Phil and Christian are awesome. Ayden is the best mechanic. 10/10 recommend. They are always professional and courteous. More

by SAMANTHAWARD1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 24, 2024

The staff is always courteous and I'm never waiting to be greeted. The estimate they give for wait times are always on point. More

by Wroylene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norris Burns
Nov 13, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Wroylene! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 24, 2024

My salesman was incredible. . he was no pressure very thorough he also stayed in my budget. I am not as impressed with the gentleman that did the paperwork. I was working with my More

by Tm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rhon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Tm, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

October 24, 2024

Mr Phillip Joyce did a great job! Very considerate! Also, Mr Lavoghn Curry is always kind and considerate. This is a great dealership. More

by Rose Britzius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Rose Britzius, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

October 23, 2024

I was very pleased with the service. I received my car received the oil change, and everybody was very pleasant. More

by cwestfieldd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

October 23, 2024

Had a great experience with Jim Ellis Kia ending in our purchase of a 2025 Kia Sportage PHEV. Lavoghn, the Brand specialist was outstanding as he patiently led us through all the EV/Hybrid options over a f More

by Sivasonr2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Sivasonr2! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 23, 2024

Very professional, no pressure, Very friendly staff from sales and service. Better inventory than most. More

by markim84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Markim84! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for the positive feedback, and we hope that you have a great day!

October 23, 2024

Brought car in because catalytic converter was bad they said the recall was not the problem but bad gas I filled up Thursday night and Friday afternoon the converter was done 24 miles I don't think so . More

by Pnd731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Pnd731, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Your comments play a key role in the success of our business so we hope to speak with you soon.

October 23, 2024

Nothing but the best - professional. Mackenzie, the best car salesperson I've ever had the pleasure to work with - just real and professional and made me trust. Madison 100% supportive a More

by JBURNSGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison (5 stars)
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Jburnsgt! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

October 23, 2024

Was in and out for my repair and they washed my car. Great service! Will definitely use them again. More

by toharris33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 25, 2024 -

Jim Ellis Kia of Kennesaw responded

Toharris33, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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