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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,566 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,566 reviews
October 23, 2024
The dealership and salesmen were very welcoming and made the process quick and easy for us. the process quick and easy for us. More
by T
Verified Customer
October 23, 2024
Excellent experience. Clean modern space, knowledgeable and attentive staff, and efficient process. I would buy from here again and would recommend to friends. Shout out t Clean modern space, knowledgeable and attentive staff, and efficient process. I would buy from here again and would recommend to friends. Shout out to Jack Stricklin for making it smooth sailing More
by Jacob
October 22, 2024
I was greeted promptly, everyone was very polite and patient. They listened to my grievances and offered a solution. They were very helpful and I appreciate the service that was provided. patient. They listened to my grievances and offered a solution. They were very helpful and I appreciate the service that was provided. More
by Lrscott1982
Employees Worked With
Madison
October 22, 2024
Phil Davis was a great & knowledgable advisor. He got my oil change & 3 recalls completed in a timely manner. He got my oil change & 3 recalls completed in a timely manner. More
by Johanna Franks
Employees Worked With
October 22, 2024
Service was great but it is really annoying how every time I schedule a service, I get a phone call regarding if I am interested in getting my vehicle appraised. The most recent phone entailed the repres time I schedule a service, I get a phone call regarding if I am interested in getting my vehicle appraised. The most recent phone entailed the representative asking me if my car was paid off after I told her I wasn’t interested because I can’t afford a new car at this time. That was none of her business. I should have replied “I don’t know, is yours?” If I continue getting annoying phone calls like this, I will be taking my car to get serviced elsewhere. Thank you. More
by HBSMITH.0727
Employees Worked With
October 22, 2024
They are super friendly and kind people. I jad never bought or owned a car before and they walked me through the whole process and helped answer all my questions. I jad never bought or owned a car before and they walked me through the whole process and helped answer all my questions. More
by ancientmermaimon
October 22, 2024
First visit for service only have 3092 miles on my car. Every one was nice and helpful. They explained what they did to my car. Change the oil and Rotated the tires. Every one was nice and helpful. They explained what they did to my car. Change the oil and Rotated the tires. More
by jackidominy
Employees Worked With
Other Employees :
Diana Bell, Norris Burns
October 21, 2024
Great care and service from service rep Phil Joyce. He kept me informed and assured me the best service possible. He kept me informed and assured me the best service possible. More
by mgrant9
Employees Worked With
October 21, 2024
Friendly people and easy to get in for service and get out in a reasonable time out in a reasonable time More
by Andrew
Employees Worked With
