Jim Ellis Kia of Kennesaw

Excellence I read some of the reviews on here and they seemed to be mixed so I figured you can't please everyone and gave it a try. The last time I was there it I read some of the reviews on here and they seemed to be mixed so I figured you can't please everyone and gave it a try. The last time I was there it was under a different name. From the time I drove into the receiving area until I left I was treated very well. The service representative I had was awesome. She explained everything that was going to be done, the cost and how long it would take to get my car taken care of. More

Quality service Jim Ellis Kia is a great place to go purchase a vehicle and/or get your vehicle serviced. Very friendly and helpful staff. Nice and cozy waiting area Jim Ellis Kia is a great place to go purchase a vehicle and/or get your vehicle serviced. Very friendly and helpful staff. Nice and cozy waiting area with tvs, wi-fi, and snacks. More

Amazingly Awesome I chose to give this dealership a 5 star rating, due to the EXCELLENT customer service. I live near a Kia dealership 5 minutes away from my home, but I chose to give this dealership a 5 star rating, due to the EXCELLENT customer service. I live near a Kia dealership 5 minutes away from my home, but the customer service at that particular dealership, can't compete with JIM ELLIS KIA of Kennesaw. Lavar Frederick and his team are the best!! More

Quick service Brought in for a diagnostic. Quick, friendly service. Parts ordered and will shortly. Lavar gave A1 service. I have been very happy bringing my vehicl Brought in for a diagnostic. Quick, friendly service. Parts ordered and will shortly. Lavar gave A1 service. I have been very happy bringing my vehicle for service at this location. More

Get your car serviced here! The customer service I received from Leanne Knight was astounding. I came in frustrated because I didn’t know what services my warranty covered, but L The customer service I received from Leanne Knight was astounding. I came in frustrated because I didn’t know what services my warranty covered, but Leanne took her time and got it done. She made me feel like my concerns mattered and made this experience and overall success. Thanks a lot! More

Service Very Good. Scheduled online, opted to wait on the service. Service completed very timely. Customer service helpful and offered a coupon for service options.. Scheduled online, opted to wait on the service. Service completed very timely. Customer service helpful and offered a coupon for service options.....saved me money. Thanks to their service advisors. More

Reception Very good reception and assistance of my issue right away. I was provided transport to go home and wait for my service to be completed. Very good reception and assistance of my issue right away. I was provided transport to go home and wait for my service to be completed. More

Excellent service department. Service department is attentive and understanding of owners needs and works to resolve issues. I've been taking my car back to this dealership since I Service department is attentive and understanding of owners needs and works to resolve issues. I've been taking my car back to this dealership since I bought it there almost eight years ago. Of course until recently it was Cobb County Kia but things have continued to improve even more since Jim Ellis took over. More

First oil change for my 2019 Sorrento I scheduled my oil change online, it was so easy. Left it in their capable hands came back and my car was washed and vacuumed, ready to go. Very pleas I scheduled my oil change online, it was so easy. Left it in their capable hands came back and my car was washed and vacuumed, ready to go. Very pleasant experience. More

Amazing Diana was awesome. And met all of my needs. I lost my key to my wheel locks and she made sure I was able to get another set Diana was awesome. And met all of my needs. I lost my key to my wheel locks and she made sure I was able to get another set More