Jim Ellis Kia of Kennesaw

Great Non-Pushy sales personnel Clean facility, Friendly atmosphere. We had a great experience here with all questions answered honestly. Will do business with Jim Ellis again in the Clean facility, Friendly atmosphere. We had a great experience here with all questions answered honestly. Will do business with Jim Ellis again in the future. More

Swift, courteous, and no pressure I was sent to KIA on a recall notice regarding my sedona. I would typically avoid dealership service departments because past experiences have been n I was sent to KIA on a recall notice regarding my sedona. I would typically avoid dealership service departments because past experiences have been not so pleasant. Usually the visit to the service department took HOURS and came out spending 5x's the amount I expected to spend on things I had no idea was wrong with my vehicle. THIS WAS NOT THE CASE at KIA. They greeted me immediately and had many folks trying to help me. I had my recall issue addressed, fixed, and out in 2.5 hours...AMAZING!! More

Diane , my service advisor, is the best. she makes you feel like family and gives you the personal service that one hopes for. She is the primary reason , my service advisor, is the best. she makes you feel like family and gives you the personal service that one hopes for. She is the primary reason I keep coming to this location for my basic service needs. More

recall notice on computer and air cond. repair. Brought car in for recall letter on computer. I also mentioned the air did not seem to be cooling well. As it turned out complete air compressor had Brought car in for recall letter on computer. I also mentioned the air did not seem to be cooling well. As it turned out complete air compressor had gone bad and replaced under warranty. Robert kept me apprised of how the work was going. The whole experience was above what was expected. Thank you. More

Great service 👍 I love my new 2018 Kia Sorrento. The free oil change and that it’s returned in a timely manner and they clean your vehicle inside and outside. I love my new 2018 Kia Sorrento. The free oil change and that it’s returned in a timely manner and they clean your vehicle inside and outside. More

Everything went well and LeAnne was very nice. LeAnne was very nice and very helpful. She greeted me, walked me to my car and made sure that I was happy when I left! LeAnne was very nice and very helpful. She greeted me, walked me to my car and made sure that I was happy when I left! More

Great dealership Great service program. Good price point too. Fast and professional, very knowledgeable about the services required. They know the acessories and are Great service program. Good price point too. Fast and professional, very knowledgeable about the services required. They know the acessories and are reasonable on any needed add one. More

Regular Oil Change Always a pleasure to get maintenance taken care of here. Informative on process and wait time. All members of the staff acknowledge you and check on y Always a pleasure to get maintenance taken care of here. Informative on process and wait time. All members of the staff acknowledge you and check on you. Called same morning and Lavar was able to get me in quick and painless! More

Lavar went above and beyond to help me. Lee Anne who I had made my appointment with was busy outside, when I walked it. Lavar cane up to me and told me t went above and beyond to help me. Lee Anne who I had made my appointment with was busy outside, when I walked it. Lavar cane up to me and told me that LeeAnne will be in an a minute, but he will start the order for me, under Lee Anne name, when I got back to pick up my car, The person who had my keys walked the customer b4 me out to their car, so Lavar said that I didn’t have to wait for him, since my car had no cost to me, software update. He got me my car and walked me to my car. What a great employee you have you really care about the customer and a great team player to help of coworker, instead of having me wait. Very impressed with Lavar. More