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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,604 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,604 reviews

September 18, 2018

A person who loves their job, shows it. The first day I went to the service center I talked to a young lady, not once did she look at my car before giving me advice to call my insurance comp More

by angeliau3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

We are so glad Lavar was able to provide you with a positive experience! Your satisfaction means a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

September 18, 2018

My service with Kia of Kennesaw has always been excellent! That I truly don't take for grant ... I very happy with knowing my car will get the professional service it needs. To keep my vehicle dependable runni More

by KKSR710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Chris Turner, Robbie Brooks, Diana Bell
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction is our top priority! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 18, 2018

Recall Trip We came there because we received a recall in the mail for our 2015 Optima, and we decided to get our oil changed at the same time. The service we go More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

Our staff is dedicated to providing top notch service, Marsha! Please let us know if there is ever anything else we can do for you! Safe travels!

September 18, 2018

In & Out Service Service was fairly quick with a complimentary car wash clean bathrooms, snacks, beverages and free Wifi. All associates were very friendly and ready t More

by jlw1801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 20, 2018 -

Jim Ellis Kia of Kennesaw responded

It is our commitment to provide all of our customers with clean and comfortable facilities as well as professional and top notch service. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 17, 2018

Restored my trust in Kia service! Carriage in Woodstock was not helpful with Warranty/Service. Contacted Jim Ellis in Kennesaw and spoke with Robbie who took excellent care of my situ More

by CLMROSADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Sep 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are so happy to read such a great review about Jim Ellis Kia of Kennesaw! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 17, 2018

Excellent Service Alex Williams and Blake Hodoh provided phenomenal service. They both helped me find a great car and as well as get financing on a new 2019 Kia Forte. More

by esantana24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hodoh, Alex Williams
Sep 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 17, 2018

great Diana has always helped me. She is quick to understand the problem. Writes it up and keeps us updated. Usually delivers on time. Communications skill More

by newton.landrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Newton, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 17, 2018

Good Service from Leanne Good and Prompt Service from Service personnel, Leanne Knight. Pleasant waiting area and cashier service. I have nothing else to say so please accep More

by GLENDA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Sep 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi Glenda, thank you so much for your positive comments about Jim Ellis Kia of Kennesaw! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

September 17, 2018

Amazing as Usual! Diana Bell is the number one reason i come to Kia for service. She listens, gets to the root of the problem, aids in coming up with affordable soluti More

by AWFleurine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hodoh, Alex Williams, Diana Bell
Sep 19, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

September 17, 2018

Exceptional Service! Ask for Leanne! She was so friendly, thorough and helpful! She went out of her way to track me down as I was leaving to tell me "Thank You" for work More

by LAURAWASHINGTONIGNITES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Sep 19, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear, Laura! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

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