Jim Ellis Kia of Kennesaw

I only delt with Joshua White. He was great! We first started to communicate on the internet and cell phone at first. Joshua was so focused on getting me a deal that it finally happend after alsost 2 we started to communicate on the internet and cell phone at first. Joshua was so focused on getting me a deal that it finally happend after alsost 2 weeks of searching what I wanted. The offer beat the other dealerships by over $4000.00. He was very professional, honest, intelligent and knowledgable about the vehicle he sold me. I have never been so impressed by a saleman than Joshua. I know he will be very successful in his job and would think he will be running his ouw team or store in the near future. And I absolutely love my new 2012 Kia Optima. It it the best car I have ever driven Thank You. More

Worst experience ever, the process for the tag took way to long & everyone from the general manager down to sales person kept bouncing the blame back & forth to long & everyone from the general manager down to sales person kept bouncing the blame back & forth More

July 2012, I purchased a 2013 Sorento. the salesman was good, the price was good. However I felt as though i was sold a brand new lemon. from the day I purchased it I complained about a serious rough idle. good, the price was good. However I felt as though i was sold a brand new lemon. from the day I purchased it I complained about a serious rough idle. It took a total of three visits and reporting my experince to Kia headquarters to correct the issue. Chris Caracalas, Svc. Mgr doesn't return calls and doesn't follow up like headquarters recommends. I was informed that one reason he didn't return my calls is because he ordered the wrong part which delayed the repair. Long story, short it was finally recommended the the alternater and tensioner be replaced on the brand new vehicle in order for it to drive smoothely. I reported that i was not getting good gas milelage, soon afterwards i receieved an e-mail indicating that the Kia Co incorrectly reported to customers the MPG you should expect. Now that I look back at it; the manuafacturer, dealer and salesman(David Horne) who no longer works for the company all knew that the vehicles were a peice of crap. I would not recommend the vehicle or the delaer to anyone I care about. The only good experience was working with Lisa King who is vey compassionate and understands the frustartion of the customers and she strives hard to make Kia's wrong, right. My three visits were three to four hours each spent at a dealer on my only day off. This is way too much for anyone to have to endure. More

There was a misunderstanding about the 3 year oil change service. My original sales guy, (not Josh but a new guy) mentioned it was two years and included with the purchase of a new car. However, once I had service. My original sales guy, (not Josh but a new guy) mentioned it was two years and included with the purchase of a new car. However, once I had agreed to a deal and bought the Sorento and was sitting in the finance managers office, the finance manager tells me that it's 3 years and will cost $300. I had already agreed to and cut a check for the amount based on the agreed price. So this oil service became something I was being hit up for now for additional money at the end of the a deal I had shaken hands on. I accepted it as a misunderstanding on my part cause by then I was ready to get out of there. After I protested and argued my case lightly, I caved easily and gave them a check for another $300. But it kind of left a bad taste. Little bit of sucker playing there. More

Lisa King provides awesome customer service, has a awesome personality, very caring, and always keeps me updated when my car is being serviced. Lisa King is the reason why my Kia is always serviced at awesome personality, very caring, and always keeps me updated when my car is being serviced. Lisa King is the reason why my Kia is always serviced at Cobb County Kia. If you have your car service, please ask for Lisa King, she is the best, Cobb County Kia should be very proud of what a great person they have. Being a woman Lisa King makes my service experience always a very pleasant one, and goes the extra mile to make sure I totally understand my vehicle. Thank You Lisa King. Loyal Cobb County Kia Customer, Karen Mahler More

I was very satisfied with the sweet deal I got on my '13 Optima SXL. It doesn't hurt that the car has a TON of value for what you'd pay. Joshua helped me put the car thru its paces -- It wasn't a 'Driving Optima SXL. It doesn't hurt that the car has a TON of value for what you'd pay. Joshua helped me put the car thru its paces -- It wasn't a 'Driving Miss Daisy' test drive, if you catch my drift. He is a Kia super fan and his enthusiasm for the car was genuine, which I appreciated. He also was very transparent about how he works and was extremely responsive in providing pricing on a specific car in inventory via email (huge time saver). All in, took me 4 hours to do 2 very very extensive test drives and to land on pricing and financing and to get out the door. I was very close to trading in a '11 LX (which i loved) for a Mini Countryman. After testing the '13 SXL, there was no question that I would stick with Kia and Josh made sure I was rewarded for my loyalty. So, cheers, Josh. You hooked a brother up. More

Josh worked with me for two weeks and found the car of my dreams!!! He stuck by my side through the whole deal. I have never met a more caring car salesman. I didn't have to wait on him, and he treated me li dreams!!! He stuck by my side through the whole deal. I have never met a more caring car salesman. I didn't have to wait on him, and he treated me like the only customer on the lot. Buying a car can be a scary process when you are a young single woman. Josh made me feel comfortable, and well taken care of. I look forward to doing business with him again some day :-) More

Joshua was the best ever. Best price ever. Will never go to another dealership. Would recommend everyone to go see Joshua White and call him @ 7704234404!! I had such a bad experience @ terry Reid Kia of ca to another dealership. Would recommend everyone to go see Joshua White and call him @ 7704234404!! I had such a bad experience @ terry Reid Kia of cartersville that I almost did not purchase a Kia at all until josh called me & assured me that he would take care of me!! He was awesome and I LOVE my brand new 2013 Kia Soul!!! Thank you Josh & All the Kia team for great service and friendliness you showed me!!! More

FIND ANOTHER KIA DEALER!!! Every scummy and dishonest thing you've ever heard about car salesmen goes on here. They not only screw over customers but they treat their honest salesmen like garbage, lying thing you've ever heard about car salesmen goes on here. They not only screw over customers but they treat their honest salesmen like garbage, lying and stealing from them. There is a high turnover rate among employees. Commissions are credited to the wrong sales people and the manager steals bonuses from his employees, who worked eighty hours a week to feed his family, just to fatten his own wallet. Do your research- check BBB and other reviews online. The bad outweigh the good. Be skeptical of the good- commonly posted by people serving their own interests. Keep driving and spend your hard-earned money somewhere else!!! More

From the time that , I arrived , I greeted and people had smiles on their faces. I was so please by the customer service. I appreciate Danny for his patience and understanding for what, I wanted. Tim was als smiles on their faces. I was so please by the customer service. I appreciate Danny for his patience and understanding for what, I wanted. Tim was also kind to answer any questions ,I needed to ask. Lastly Micheal in Fiance Dept put the icing on the cake with his knowledge of the final decisions. I am telling so many prople about my experience. Thanks to the entire staff for a job well done!!!!! Thanks Ms. Gladmon of Atlanta, Georgia More