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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,605 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,605 reviews

September 12, 2018

Great service. As always received great service , had me in and out in in time they had told.me. Customer service was wonderful, always nice and friendly. More

by BARBRA1396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Barbra, we are so happy to read such a great review about Jim Ellis Kia of Kennesaw! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2018

Service Mr. Brooks was friendly and professional. The work was performed completely and in a timely manner. There seemed to be a different feeling at the cen More

by KIBBYMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! We hope you have a great day!

September 12, 2018

Exceptional service! I was treated with respect and led through every step of the process by Diana. It was the best service experience I've ever had. More

by LELA.QUINNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Lela, your positive review means a lot to us and we’re happy we could help you! If you're ever in need of more help, please let us know! We hope you have a great day!

September 11, 2018

Swift, courteous, and no pressure I was sent to KIA on a recall notice regarding my sedona. I would typically avoid dealership service departments because past experiences have been n More

by JRAILEYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your kind words and this wonderful review! Please let us know if there is ever anything else we can do for you! Safe travels!

September 11, 2018

Great Non-Pushy sales personnel Clean facility, Friendly atmosphere. We had a great experience here with all questions answered honestly. Will do business with Jim Ellis again in the More

by Carrie Stegall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Turner, James Wind
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear, Carrie! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 10, 2018

Great service 👍 I love my new 2018 Kia Sorrento. The free oil change and that it’s returned in a timely manner and they clean your vehicle inside and outside. More

by FVSAENZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jimmy Hendrix
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you so much for your positive comments about Jim Ellis Kia of Kennesaw! We hope to be of service to you again!

September 10, 2018

Everything went well and LeAnne was very nice. LeAnne was very nice and very helpful. She greeted me, walked me to my car and made sure that I was happy when I left! More

by N.WILSON0416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!

September 10, 2018

Fast, comfortable, professional, friendly. My service was fast, friendly and professional. I waited for the service to be completed and the environment was very comfortable with snacks, coffee More

by JJKNIGHT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Leanne Knight
September 10, 2018

Great dealership Great service program. Good price point too. Fast and professional, very knowledgeable about the services required. They know the acessories and are More

by JHANNAN.0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you so much for your positive comments about Jim Ellis Kia of Kennesaw! We hope to be of service to you again!

September 10, 2018

Diane , my service advisor, is the best. she makes you feel like family and gives you the personal service that one hopes for. She is the primary reason More

by DCOLVARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Sep 14, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you and we look forward to your next visit!

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