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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,598 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,598 reviews
October 23, 2024
Brought car in because catalytic converter was bad they said the recall was not the problem but bad gas I filled up Thursday night and Friday afternoon the converter was done 24 miles I don't think so . said the recall was not the problem but bad gas I filled up Thursday night and Friday afternoon the converter was done 24 miles I don't think so . More
by Pnd731
Verified CustomerEmployees Worked With
October 23, 2024
My purchase of a Telluride at this dealership was outstanding. Jack Stricklin was my sales associate. The process could not have gone any better. Jack listened to my needs and found us exactly what I outstanding. Jack Stricklin was my sales associate. The process could not have gone any better. Jack listened to my needs and found us exactly what I wanted. No upselling any features or other items were presented. Working with the finance group was also wonderful, I look forward buying our next car from Jack and this dealership. More
by gwpgt
October 23, 2024
They were pleasant not pushy, and everyone was friendly and respectful. Rhon was the best to work with . and respectful. Rhon was the best to work with . More
by crosswayne
October 23, 2024
Very professional, no pressure, Very friendly staff from sales and service. Better inventory than most. sales and service. Better inventory than most. More
by markim84
October 22, 2024
I was greeted promptly, everyone was very polite and patient. They listened to my grievances and offered a solution. They were very helpful and I appreciate the service that was provided. patient. They listened to my grievances and offered a solution. They were very helpful and I appreciate the service that was provided. More
by Lrscott1982
Employees Worked With
Madison
October 22, 2024
Service was great but it is really annoying how every time I schedule a service, I get a phone call regarding if I am interested in getting my vehicle appraised. The most recent phone entailed the repres time I schedule a service, I get a phone call regarding if I am interested in getting my vehicle appraised. The most recent phone entailed the representative asking me if my car was paid off after I told her I wasn’t interested because I can’t afford a new car at this time. That was none of her business. I should have replied “I don’t know, is yours?” If I continue getting annoying phone calls like this, I will be taking my car to get serviced elsewhere. Thank you. More
by HBSMITH.0727
Employees Worked With
October 22, 2024
First visit for service only have 3092 miles on my car. Every one was nice and helpful. They explained what they did to my car. Change the oil and Rotated the tires. Every one was nice and helpful. They explained what they did to my car. Change the oil and Rotated the tires. More
by jackidominy
Employees Worked With
Other Employees :
Diana Bell, Norris Burns
October 22, 2024
Phil Davis was a great & knowledgable advisor. He got my oil change & 3 recalls completed in a timely manner. He got my oil change & 3 recalls completed in a timely manner. More
by Johanna Franks
Employees Worked With
October 22, 2024
They are super friendly and kind people. I jad never bought or owned a car before and they walked me through the whole process and helped answer all my questions. I jad never bought or owned a car before and they walked me through the whole process and helped answer all my questions. More
by ancientmermaimon
